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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35310 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, vibrant color, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery life and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1378 Showing 27,541-27,560 of 35,307 reviews
  • Rated 4 out of 5 stars

    Nice comfortable controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this with my PC for gaming and it works great. Love the new D-Pad and triggers, but I have been having slight issues here and there with the Y button not always registering, which is kind of annoying, but other than that, it works fine.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your experience with us. We're excited to hear you are taking advantage of your new Xbox Series X/S Controller's cross-platform functionality! We're sorry to hear you've had an issue with button registration, and would like to offer some guidance. Below is a link to our collection of helpful resources, designed to assist our users in troubleshooting any issue they may be facing. Find all the info you need to correct the performance of your device, here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controllers but not the most reliable for people with heavy hands. I have to change controller every 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You know if you'll need it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a necessary addition to households with kids. Internet multiplayer is great, but there's no real substitute for split screen gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Xbox controller. Buttons are crisp and easy to use. Love the carbon black finish and has the right amount of tackiness to the surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal and having fun. Kids love this and great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote control

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our grandson needed a new remote control for his Xbox game

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Standard xbox controller. Looks great and works like its supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 3 out of 5 stars

    Decent product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and great feel. But it did not last long before it started malfunctioning: I purchased it in February and I have to take it in (June) because it gets stuck pointing upwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good and is worth the money love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works well, though not a huge difference from the previous Xbox One controller. I do like the pad portion a bit better now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i saw this controller coming out then I was like couldn't wait for bestbuy to launch to buy it. When it did I bought it right away.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We couldn't wait for the Shock Blue colorway either! We're excited you were able to get your hands on one. Thank you for taking a few minutes to share your thoughts with us. We appreciate it, and are thrilled you are enjoying the enhanced performance and improved design of your new Xbox Series X/S Controller. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve had, still going & love the colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to connect and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller to use with my Mac laptop, connected up easily, great response. I can always use it with my Xbox console also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this just to see if it would be alright for a hardcore playstation player not too bad at all on the xbox one. But just prefer ps5 and its controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Charging is fast . I recommend buying this as a bundle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty and can faster then I expected! Good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for PC too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on PC, just commented and instantly turned on. Wish it was cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller is does what its supposed to do and looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas, and he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controls like the grips. Cool red and black camouflage

    I would recommend this to a friend