Customer Ratings & Reviews
- Model:
- QAU-00021
- SKU:
- 12730708
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the overall performance, vibrant color, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery life and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Life saver
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need more coop games for the X, without the live, bring back the old school
I would recommend this to a friend- Pros mentioned:DesignCons mentioned:Stick drift
Terrible stick drift within a month.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft controllers have a great design but major design flaw. They are well known to have stick drift. Have bought so many controllers including the supposingly "Elite" version. Only thing elite about is is the price and how fast they fail. I play mainly Apex. Lots of stick movement.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Brad,
We're sorry there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. We recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Quality piece.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my old controller. Glad they went usb-c. Color doesn’t stain easily
I would recommend this to a friendBetter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Updated design with grips on triggers is much appreciated.
I would recommend this to a friendWhat else shouls you expect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.feels great light weight love the share button takes a little getting used to but a great buy for sure
I would recommend this to a friendTold me go to geek squad when I had to go to picku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience except it told me at first to go to the geek squad and scan my confirmation pickup code but after waiting 10 minutes. (Only 2 people on cashier) one of the “geek” members told me I had to get it scanned at pickup on the opposite side of the building, which was completely open. Overall just a frustrating waste of 15- 20 min
I would recommend this to a friendReview
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, colored buttons and joysticks look awesome.
I would recommend this to a friendXbox controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a replacement for the old one. Buttons feel nice and tight. Works great
I would recommend this to a friendController
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same as the xbox one controllers no need to buy it except for the photo button.
No, I would not recommend this to a friendWorks great on pc
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it to play on the PC and never had any issues with input lag or broken keys.
I would recommend this to a friendOk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.X button started not to work after 2 months of use. Pretty expensive for the quality.
I would recommend this to a friend- Cons mentioned:Buttons
Sticky buttons
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok..buttons are starting to stick after a couple weeks
I would recommend this to a friend finally got the red controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only place un town that had the red series controllers.It had the play and charge cable with it.
I would recommend this to a friendGreat controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controller works well with my pc and it is great if you want to use a wireless controller.
I would recommend this to a friendmust have
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product must-have for Xbox, playing a game wouldn't be the same without the controller
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear you think your new Xbox Series X/S Controller is a must-have! The optimized design and configuration of your new interface is truly a step-up from past models. We're happy you love the experience it hosts! Thank you for sharing your feedback with us. We appreciate it, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
Won’t regret this purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great remote. Everything definitely feels more responsive compared to the original controllers.
I would recommend this to a friendNew controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks amazing Grip texture feels nice Worth every penny
I would recommend this to a friendXBOX S controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good controller. Light and responsive. Good paddle control.
I would recommend this to a friendWireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal , easy setup this is the second one I bought.
I would recommend this to a friendGreat service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and product. Best Buy makes it easy. Easy to buy and fast delivery.
I would recommend this to a friend