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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35312 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, vibrant color, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery life and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1448 Showing 28,941-28,960 of 35,309 reviews
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good changes were done to the new Xbox controller. Buttons and D-pad response feel better.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the design of the Xbox Series S/X Controller. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Game controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived on time and in good condition great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open Box Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works fine, nothing wrong with it. only complaint is the inside if packaging was a little dirty and had like 2 hairs lol.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Carmen

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to have battery part more secure in case of fall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgraded controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weight feels good. Decent quality materials. Very comfy to hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X Box controls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistent quality and competitive prices for gaming items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked even better in person. Definitey glad i got this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller,has made my gaming experience a lot more enjoyable.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Unreliable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're slightly aggressive with how you grip your controllers then these don't stamd a chance. The price is ridiculously high considering how often these things break. Stick drift is my number one concern. Within just a couple of weeks the drift is there. Not only that but connection issues are a close 2nd.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrades

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller like brand new. Trigger set up is much better and quicker release.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Whether it be its optimized design, improved button functionality, or simply the entire package as a whole, we're thrilled you have been enjoying your time with your new Xbox Series X/S Controller. There's no better companion for next-generation gaming! We're happy you love it. Thank you for sharing your experience! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Wish i kept it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow inflation made me return rhis beast of a machine

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Would buy again! Easy connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox remote

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this Xbox remote! Works awesome with minimal lagging!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy easy to use and make an great gift for any season.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, solid performance and along the same quality lines as other Xbox accessories.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We couldn't be happier to hear you are enjoying the solid performance and reliable functionality you have come to expect from the Xbox line of products. There's a lot to love about your new Xbox Series X/S Controller, and we're excited to know you have found it to meet your expectations. Thank you for sharing your thoughts with the community! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox X controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was available same day. Also when I selected curbside pickup product came fairly quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect to use with my PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with my PC with the USB wireless adapter. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mason ‘s gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is my kids favorite thing to do so we had to buy a new remote every month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curb side pick up Best buy is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seamless process buying this item. I only had to wait a few minutes to for my curb side pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Xbox Controller. Performs great. You can even go to Microsoft's site and build a custom one, (Not Cheap). It is fun to make a custom one. Buy one of these for you guests. (They Don't need the cool one).

    I would recommend this to a friend