Customer Ratings & Reviews
- Model:
- QAU-00021
- SKU:
- 12730708
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Would buy again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Very good handles.the color really pops
I would recommend this to a friend - Pros mentioned:Overall performance
good wireless option!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well! feels durable and isn't as loud as some off brand ones.
I would recommend this to a friend - Pros mentioned:Color
EXTRA CONTROLLER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as a spare, love the color even tho it doesnt match my series x lol. My only complaint is still not being a rechargeable controller is crazy in 2025 lol.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent choice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several of this model in various colors. All performance is very good on those and this one was no exception. I can toss this thing into my luggage and forget about it. And it will fire right up and play my favorite games on my pc or on the Xbox. Great no frills control.
I would recommend this to a friend - Pros mentioned:Grip
Purple Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool color, gri"This product is amazing! It comes in a cool color and has a great grip that makes it easy to use. And the best part? It has a cool factor that is unmatched by any other product out there. Don't miss out on this must-have item!"p is great and love how cool it ist
I would recommend this to a friend - Pros mentioned:Grip
My favorite gaming controller
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller for gaming on PC. It's comfortable with grip on the back part which is nice! can be used wireless or wired (with usb-c) no need to download anything to your PC it's plug and play ready. and the color is amazing going to buy another soon
I would recommend this to a friend - Pros mentioned:GripCons mentioned:Battery life
great upgrade from Xbox one, but needs small tweak
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new grips on the handles, and the D Pad is different but very smooth. Still with Microsoft would get with the program on recharging tech for batteries. Buying AA's in this day and age is not cool.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're delighted that you love the comfortable grip and performance of your new Xbox wireless controller. To make this controller rechargeable, we recommend getting the Xbox Rechargeable Battery and USB-C Cable for Xbox Series X/S. Check it out here: https://www.bestbuy.com/site/microsoft-rechargeable-battery-usb-c-cable-for-xbox-series-x-and-xbox-series-s-black/6430661.p?skuId=6430661
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Awesome controller!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased for the use on a Windows 10 PC. Blue tooth connected and let the games begin! Controller has a nice quality feel and operates very smoothly. There are other controllers that are less expensive. Don't bother, just get this one. I went the cheap way first. Didn't work so well. Xbox controller is totally plug and play for Windows,
I would recommend this to a friend - Pros mentioned:Grip
Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the style it works well and the grips on the back of the control are nice
I would recommend this to a friend - Pros mentioned:Color, Feel
Xbox Series S blue controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller has a great feel to it. Like the color and the material. Easy to use and great functionality.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Daniel,
We're excited to hear you love the Shock Blue colorway of your new Xbox Series X/S Controller! It's one of you favorites too. We couldn't be happier to know you are enjoying the improved design, comfort, and functionality of your new controller, and that you've found the next-generation interface to be easy to interact with. Thank you for taking a few minutes to share your thoughts with us! We appreciate hearing back from the community.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Overall performance
Quality product from a quality company
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft makes an amazing product. I don't have a bad word to say about this Xbox controller it's been an amazing buy.
I would recommend this to a friend - Pros mentioned:Color, Design
Great item
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing color,one of my favorites,like this controllers better than old ones
I would recommend this to a friend - Pros mentioned:Overall performance
Controller review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, love the finish on this one! Smooth response!
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great! My Grandson just loves it! Will probably buy another one for his brother.
I would recommend this to a friend - Pros mentioned:Color
Pink Xbox controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Xbox controller, the pink is vibrant and it works well
I would recommend this to a friend - Pros mentioned:Color, Grip
Nice improvements
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the color. The grip on these feel very nice. Also, button layout much better and buttons more responsive.
I would recommend this to a friend - Pros mentioned:Grip
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller..feel good in hands..the only problem I had with previous Xbox controllers that RB button stop working and went through 3 controllers with same problems..hopefully they fixed the problems with this version but I highly recommend that you buy the protection plan so it at least you get piece of mind..best part about the protection plan is that BestBuy will replace it not fix it which is huge +! Bought it when it was on sale which was $44.99..
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox controller
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a controller it works great, the color is what really got me to buy it, as purple is my favorite color.
I would recommend this to a friend - Pros mentioned:Feel
Excellent Controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Excellent feel. Sturdy construction. No wear in buttons, pad, or sticks. I am also happy I got this second controller free with purchasing a Best Buy Membership for a year and my Xbox (with one controller) at the same time.
I would recommend this to a friend - Pros mentioned:Color
Goog
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is woroking good and no bad for the price, and the color is the best
I would recommend this to a friend