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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35200 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 753 Showing 15,041-15,060 of 35,200 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    If on sale buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item came in excellent condition and was ready and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Beautiful color, bad vibrations...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amazing color of this controller is what drew me in. It chenges color as you move it! Very beautiful. Visuals aside, there was a glaring issue with thr on I purchased! The vibration moter on the left side lets out a high pitched sound. Im debating returning it but I think i missed the return window. Maybe i will check the warranty from Microsoft. It just saddens me that a first party controller has issues out of the box.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is STUNNING. So great to look and and hold in your hands.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very nice update to a tried and true design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice updates to a tried and true design, I prefer the regular controllers to the elite programmable, just add batteries and play!

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    Great controller until it breaks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd controller purchased this year. The joystick on the right keeps breaking. It could be the game my son is playing requires heave use of that joystick causing premature degradation. When they are new, they are fantastic.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Haywood,

      We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good investment for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality product with versatility. Useful with Xbox consoles and PC, wired or wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Only issue is, feels like i gotta keep buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a teir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good feel, decent build, but wears down too fast..

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very cool controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad they made this controller and the design is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid feel, no lag. works well for what i need it too

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Dodger Blue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need that Dodger Blue controller to go my LA Dodgers.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Just get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly and has such nice a nice vibrant color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service goes crazy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked in immediately was greeted and directed to the right area for my product after looking between which two controllers to get for no more 5 minutes I was greeted and assisted with which controller is more compatible with computer system's 10/10 will be shopping here again

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Into the Blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minor additions from the previous iteration, but they say "if it ain't broke don't fix it". So more of the same. Decent texture grip. A little too noisy and plasticky with the D pad but no complaints as I picked it up on discount. Color is great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Longest lasting controller yet, would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Bluetooth Xbox controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice weight great texture like the feelnof this controller over the Elite one.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox controller but in red

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller. The red is a great color for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Ive not had any problems with the controller

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, very pricey though. Love the colors on this one. I wish Microsoft would include a cord but I understand.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blue is my favorite color. A reason for picking this controller but it just feels better than the older generation controllers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey James,

      Whether it be the optimized user interface and performance it hosts, or simply the available Shock Blue colorway, we're excited you have been enjoying your sessions with your new Xbox Series X/S Controller. We've taken beloved features of the past, and combined them with next-generation design and technology to create the device you see today. We're happy you love it! Thank you for sharing your thoughts. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft