Customer Ratings & Reviews
- Model:
- QAU-00157
- SKU:
- 12719363
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design, Overall performance
My New Main Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have loved using this controller and I love the way it looks. It is working as intended and so far I'm happy.
I would recommend this to a friend - Pros mentioned:Color, Overall performance
Vibrant Color
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color, reallt stands out. Good quality. Wish it was a rechargeable controller. Ill have to buy the add on.
I would recommend this to a friend - Pros mentioned:Feel
Nice upgrade.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller. I thought I would use my Xbox One controllers with my new system but these work so well I changed my mind. Crisp feel!
I would recommend this to a friend Nice controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love using the controller and it mostly works as advertised. My only issue is I want to swap the A and B button for my game. I can go I to the Xbox utility for the controller and change it, but as soon as I X out of the utility, the controller goes back to default configuration.
I would recommend this to a friendController purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great quick purchase . had what i needed took no longer than 5 minutes. excellent feedback . very glad i shop with Best Buy .
I would recommend this to a friendXbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints from the user. Does kinda suck that he always has to reconnect the controller.
I would recommend this to a friendGreat controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great backup controller. Got this to use with fireTV stick and gamepass. Comfortable controller
I would recommend this to a friendmust buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.like the small upgrade they did hope they have some patches soon for some of the glitches with system having but the controllers are great! share button works flawlessly and new d pad is awesome. and now at 20.00 off to wish would have waited to get blue one till now
I would recommend this to a friendNice controller but missing motion control
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this controller but unfortunately, it's missing motion control. This and the previous model is pretty much identical except this new version has a better grip texture and USB type C port.
I would recommend this to a friendOne size fits all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing controls your gameplay. The feel is just the same as I remembered when I last played and Xbox which was the 360. The rumble works great. And the controller size is perfect for adults and child size hands. My 5yr old can use it too without any issue.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Camilo,
We're thrilled to hear you are enjoying your new Carbon Black Xbox Series X/S Controller! And, excited to hear you have brought the rest of the family on board! We're happy that your young one is finding the controller just as comfortable and usable as you are, and that you both are enjoying your time. Thank you for taking a few minutes to share your story with us, we appreciate it!
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Overall performance
They are good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a remote controller that does what it is supposed to do ... Control my life =)
I would recommend this to a friend A rather beautiful controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another fantastic controller, absolutely love what xbox has been doing with custom controller skins and designs
I would recommend this to a friend- Pros mentioned:Overall performance
another solid xbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very solid controller. it feel great when using it to play game on the xbox. the red is not actually that red as compared to the advertisement photo so don't worry. the quality and built of the controller is reliable and solid, but like other third-party controllers. for the price, i wish the controller have all the extra features as the PlayStation controller, but unfortunately it does not. overall i do love the controller and how solid it feel when using it.
I would recommend this to a friend - Pros mentioned:Color
Love the clean white look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a fan of white. Picked this up during Black Friday sale for a great price. Also purchased the dual charger.
I would recommend this to a friend Better than the older version
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good ergonomics and feel to the controller. Only issue i have is that it will lose sync randomly.
I would recommend this to a friend- Pros mentioned:Feel
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great feels great works great. Could use a rechargeable battery, sold separately and a doc.
I would recommend this to a friend Excellent controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft can’t be beat when it designs a controller that feels as good to use as it looks. Feedback is great and inputs are responsive.
I would recommend this to a friend- Pros mentioned:Design
The GOAT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best designed controllers of all time! Compatible with Xbox, PC and even phones now! What the heck!!
I would recommend this to a friend Small hands friendly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: It connects a lot quicker to my PC than the previous model. I have smaller hands so it fits better than the previous models. The lag when I use it wirelessly is minimal. The D Pad redesign is very aesthetically pleasing which brings me to my only con. The D Pad redesign makes games like Apex annoying for some reason it doesnt really recognize the button press most times when scrolling through the ping/supply menu.
I would recommend this to a friend- Pros mentioned:Overall performance
Great but disconnects when synced to PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's controller is very durable and feels amazing. I enjoyed it. However I play on PC and I usually use my Xbox controllers to sync it via bluetooth. But for some reason this new controller disconnects every 5 to 10 minutes. I returned it. Hopefully there's a patch update to where it doesn't disconnect from PC like the older model controllers.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Omen,
We're sorry that there was an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. To help avoid this problem in the future, please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care