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Customer reviews

Rating 4.7 out of 5 stars with 34654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 34,654 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    woohoo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great. works as its supposed to and its a cool color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All controls run smooth and the battery life is sustainable for all day play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels really good in the hand. I have tried this compared to the ps5 one and this is hands down better. Works good when connected to a PC

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are enjoying the cross-platform functionality of you new Xbox Series X/S Controller! It's a real perk, and we're thrilled you are taking full advantage. Whether it be the improved user interface, comfortable weight and grip textures, or even the ease-of-use it provides, we're happy to be a beneficial addition to your next-generation gaming experience. Thank you for sharing your feedback with the community! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Bright Red

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect Controller and does the job in a bright color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for Xbox and PC

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so its hard to see the picture but there is bumps for added grip on the back and triggers. Its actually nice feeling. It works on PC too, I played Division 2 with it. BYB: this is the basic Xbox series X controller not a programable one with back buttons and stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller for my boyfriend as a Christmas gift (his others were getting a bit old and overused), and he loves it! It works very smoothly and helps him play all of his favorite xbox games just the way he’s used to. No jams, breaks, or any other faults with this controller. Plus it’s such a nice color! I definitely recommend this one if you’re in the market for a new controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Remote for all the Xbox Series!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a must have for my game-loving son! The color is nice and the fact t hat it works across the board on ALL Xbox's including the two new series is a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How to fix stick drift and open your controller.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller. From the specs of the elite controller, it’s really similar and one the best models to come out yet. It lasts a really long time if you’re careful with it. If you get stick drift just open the panels underneath the triggers and get a 8T star bit screwdriver to open it up and lube up the joysticks.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    The color!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this color works as well as any controller color is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade over last controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement over the xb1 controller. It maintains the same overall design but the textured grip on the back and triggers give it a much more premium feel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are always a solid buy. Best Buy usually has the at a good price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    X box controller is easy to use and compatible with my xbox 360.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Best Buy Employee

    Rated 5 out of 5 stars

    Wicked cool.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is really nice. Reminds me of a controller that i had when i was younger.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color Nice grip and doesn’t make my hands sweaty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays a mean Red Dead Redemption 2. Feels and looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool color. Feels better than the Xbox one controllers and they have more resistance. I bought this because it has my favorite nfl team color.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Dave,

      Whether it simply be the available colors, or the optimized user interface and experience it hosts, we're thrilled you've chosen to pair up with your new Xbox Series X/S Controller. We've designed your new interface to offer the most in-game control on the market today, and couldn't be happier you've found it suits your needs as a modern gamer. Thank you for sharing your thoughts! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color this controller works great my son loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine, could take a bump to yhe ground and still work

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pretty color in person and very easy to set up with my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    awesome controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this controller love the color and how it feels on the hand

    I would recommend this to a friend