Customer Ratings & Reviews
- Model:
- QAU-00121
- SKU:
- 6558601
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers love the product's overall performance, spot-on color, and great grip, often praising its design, feel, and ease of use. They also appreciate its impressive compatibility, seamless connectivity, and good price. However, some customers have experienced issues with battery life. While stick drift was mentioned, it was often described as minimal, and a few users also noted concerns regarding the size and sticking buttons.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Love the color
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good solid controller, love the bright color. Only thing I don’t like is the joy sticks will discolor some. Would have liked to have them just black.
I would recommend this to a friend Best Xbox Controller yet (and maybe best ever)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me preface this by saying I have not used the Playstation 5 DualSense controller yet. In terms of fit in the hand, it has the best feel of any controller. The biggest improvement over the last generation is the texture on the triggers, and the shoulder buttons are by far the best of any controller I've used (most Nintendo Controllers, Dualshock 3/4, Xbox 360/one). The d-pad has welcome improvements too.
I would recommend this to a friend- Pros mentioned:Overall performance
Best controller!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down best controller to own. Purchased this for PC usage and have no regrets.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear you are enjoying the cross-platform functionality of your new Xbox Series X/S Controller! It's a great feature, and we're thrilled you are taking full advantage of your capabilities. No matter your host device, we're excited to be a beneficial addition to your next-generation gaming setup. Thank you for taking some time to share your experience with the community! We appreciate your feedback, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal and haven’t had an issue with it yet! Recommend and love it!
I would recommend this to a friend- Pros mentioned:Grip
Great controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice grip , cool sound by button and long battery.
I would recommend this to a friend - Pros mentioned:Grip
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the texturized grips and the updated d-pad, once you get one you won’t go back
I would recommend this to a friend So far, so good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good! In addition to this controller working well so far, my son loves the design of it. We've had consistent issues with the headphone jack getting broken with past controllers, so we're hoping this one breaks that cycle!
I would recommend this to a friend- Pros mentioned:Feel
Great New Controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the feel of the new controller. Makes it feel more premium with the controls as well.
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed have This I waited for so long I love it
I would recommend this to a friend A Must-Buy for any XBSX or PC owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is extremely comfortable, perfect for gaming sessions on the XBox or PC.
I would recommend this to a friendXbox controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this controller for my son on Christmas and he love it is a next gen controller
I would recommend this to a friendGreat controller!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks awesome and works perfectly. Love it! Especially for Black Friday pricing. Thanks!
I would recommend this to a friendWorks well
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well with my xbox one s never had any issues connects really fast
I would recommend this to a friend- Pros mentioned:Color
Good changes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new d pad is really nicr and the whole controller has a nice quality texture.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited you've noticed the improved design of the D-pad! We made sure to optimize the entire design, from improved button functionality, to adding grip textures, and are happy to know you are enjoying your new interface. Thank you for taking some time from your day to share your experience! We appreciate your insight.
Happy Gaming,
Brad - Xbox Customer Care
Best controller in the biz
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best controller in the biz. Can’t go wrong with Xbox controllers
I would recommend this to a friend- Pros mentioned:Overall performance
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It provides us with functionality we need and want
I would recommend this to a friend - Pros mentioned:Overall performance
Good for its main purpose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great controller no problems when used w my Xbox one however if you intend on using it w a pc or laptop it has problems with staying connected and will disconnect at random
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry if there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Awesome
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome remote no issues at all that I’ve have experienced so far would recommend.
I would recommend this to a friend- Pros mentioned:Grip
Very Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great controller. Good grip and nice elevated d-pad
I would recommend this to a friend - Pros mentioned:Grip
Awesome then the older style
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have grips on the back do easier to hold and else not so easy to fall of desktop.
I would recommend this to a friend