Customer Ratings & Reviews
- Model:
- QAU-00121
- SKU:
- 6558601
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Good controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Usually have issues with the base controllers but this one works well.
I would recommend this to a friendAmazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color scheme on this controller! Great add to the collection
I would recommend this to a friendSweet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good condition and controls for my wife. Im planning on getting another but different color
I would recommend this to a friend- Cons mentioned:Size
They made the new contrller smaller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t have very big hands but even I noticed the size change. It not as comfortable as my old one. Also you have to update the controler firmware before the bluetooth will connect to a computer corecly.
No, I would not recommend this to a friend Xbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product i will buy it again. I love best buy they always have good deals
I would recommend this to a friendMore rubber for firmness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect! The only thing i didn't liked are the rubber grips added on the controller for firmness.
No, I would not recommend this to a friend- Pros mentioned:Design, Grip
Stylish controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking controller and love the feel of the new design with grip and weight.
I would recommend this to a friend Great Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast Shipping, Good Price. I think Best Buy does a good job with providing great customer service.
I would recommend this to a friendChristmas present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas present haven't used it. Still about two weeks to go before its given out as a present.
I would recommend this to a friendGood service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service. Best Buy employee was nice and very helpful.
I would recommend this to a friendSeries x controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new style controller with texturized triggers and grips. Best Buy had it at my house in less than 2 days which was fantastic. Excellent price and fast shipping. Packaged with care.
I would recommend this to a friendGreat product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller purchased it to use while other was charging. Only thing to complain about is back half of the controller is still white. Not all red but doesn’t effect it. Great product.
I would recommend this to a friendA decent controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly find it sad that the cheaper versions of this controller work better than the Series 2 elite. I scored it down due to I can't say it's an excellent product. The random double press of the face buttons is still there, for the most part it doesn't effect what I do in my games, the important button I need is the right bumper and it hasn't done the double click ... yet. I have also used a PS5 controller on my PC, and I didn't have any of these issues, not saying there couldn't be an issue like that show up, however for me it hasn't yet. So, overall it's been great & hope it remains that way. Maybe Microsoft will fix these issues in the near future? We can all hope.
I would recommend this to a friendRevised Controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Revised control makes the best control even better. Added the share button makes it easy to capture in game images and footage without compromising the gameplay. Buy even if you only have an Xbox One
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are happy to hear that you are enjoying the Xbox Series S/X Controller and its share button. Thank you for sharing your thoughts with us.
Happy Gaming,
Katie
Xbox Customer Care
Bluetooth Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller has some nice improvements over the previous generation, but the bluetooth is extremely unreliable on PC. Xbox One controllers had no issues with bluetooth. Xbox Series controllers frequently drop connection. I'm hoping this will be fixed via an update.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Box controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox wireless controller gift for nex door neighbor child
I would recommend this to a friendGood idea for a controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is awesome my son loves it because it doesn’t lag or get stuck at all.
I would recommend this to a friendFine controller
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller works fine, feel the pricing for these items are always too high as I have to replace about every 8-9 months. Replaced his prior blue wireless one because it kept messing up.
I would recommend this to a friend- Pros mentioned:Overall performance
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this controller for my boyfriend. He loves it
I would recommend this to a friend Get it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having extra controllers is a must. You never know when you may be entertaining people who wanna play too
I would recommend this to a friend