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Customer reviews

Rating 4.7 out of 5 stars with 34664 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 34,664 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works wonderfully, my daughter loved it and the most beautiful thing is that we found her favorite color. I would buy it again. I recommend it 100%.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Tried and true

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has been keeping the game alive with their xbox controllers for what feels like forever. They have not improved much on the engineering but have been relatively creative with their designs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Y A B X Up Down Pause, Cheat Activated!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the ps4 controllers, this feels perfect in my hands and doesn't feel cheap. Definitely worth the price!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your experience with us! We're thrilled you are enjoying your new Shock Blue Xbox Series X/S Controller, and that you're finding it a perfect fit for you and your gaming setup. We appreciate your feedback, and are glad it was a good investment for you! We're happy the build quality and performance meet your needs.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    My second controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color great, feels firm and strong, easy to set to my xbox one X

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Great control until stickdrift 8 mo. into use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    within 8 months of fairly regular, normal use, stickdrift became a bad problem. Even after blowing out the modules internally. It works great other than this debilitating stickdrift which means I had to buy another controller, so ultimately it was of low value. If there is a trend in low lifespan for these controllers, the 3 yr microsoft complete insurance may be a necessity which increases the cost of the product, just to have confidence in 3 yrs of use. Something to consider.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worn out the old one in 10 years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing a 10 year old worn out controller, looked at all possibilities and decided on a Microsoft replacement. Connected up and works with zero issues. Since the old one lasted 10 years, I expect this one to do the same. Not to mention the price was right and they had it in stock. Great job Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always preferred the Xbox controller over the Playstation. It feels more premium and heftt, thats the way i like my controllers. Have bought cheaper imitation ones and they feel very light and cheap. They didnt last at all, so its worth your money to just get the real deal Xbox controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what it is supposed to. easy to use for novice and advanced players sturdy dropped it a few times without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionally, its the same as any basic Xbox Series X contoller. The one difference is the rubberized grips. It makes longer gaming sessions much more comfortable for me. Aside from that, the look is top notch. Love the little details. It looks great on my desk too. Razer needs to make a charging stand for it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in looking for a Xbox controller and all the employees working the the gaming section were very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller for all-purpose gaming. Works with PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox And Extra Adapters

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good controller the only thing ididnt like is that you have to buy rechargable battery and docking station for the controller to charge the rechargable battery. also not big fan that xbox makes you buy an adapter in order to plug in your mic. i think the last gen with xbox controller with mic already ready to use inside the controller is better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic controller in a fantastic color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller, besides being a fantastically designed piece of tech, looks absolutely stunning! A true pleasure to use!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older controller that came with my xbox one. Works great and the new color is much cooler than plain black.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on a discount great price, for a great controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute and works. Love the color option tp disti guish each kid controller

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pretty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with great detail. Love the colors.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox wireless controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the red and white look of this controller. Even picked up the blue and white. Amazing feel to it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great affordable controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller feels great in my hands and works well

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the feel and color. As always controls are expensive. But bought it anyway.

    I would recommend this to a friend