Customer Ratings & Reviews
- Model:
- QAU-00121
- SKU:
- 6558601
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Good but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color. The only thing that is sad is that they work with battery. If you re playing online games it may suddenly shut down
I would recommend this to a friend Cool design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool design, comfortable to hold and good grip on the back.
I would recommend this to a friendNice colorway! Meh quality.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned every Xbox console since generation one. This generation of Microsoft Xbox controllers has been a mixed bag. This is my fourth controller since I bought the series x the year it launched. I have had thumbstick drift, shoulder buttons sticking, and just reduced performance with the accuracy of the thumbsticks. The build and fit are exceptional from a feel and appearance pov, but the longevity is suspect.
I would recommend this to a friendGreat controller, lacks internal battery
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, super easy to use and connect. The 4 out of 5 stars is just cause I believe Microsoft should already be using integrated batteries, the fact that we have to buy a battery pack is not ideal
I would recommend this to a friendGreat controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. It has gripping all over the back including the right and left buttons. Easy to hold and use.
I would recommend this to a friend- Pros mentioned:Color
Good Quality
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, color is true to picture. Love the deep and soft purple, it’s a nice chill color. Controller feels good in the hands and has a nice texture to the underside.
I would recommend this to a friend Good Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good controller. Feels good while playing but having issues with a button sticking after 2 months use. Have cleaned it and issue persists. For the price could be better.
I would recommend this to a friendSeries x controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the controller works okay but like all Microsoft controllers they eventually get drift or the buttons stick.
I would recommend this to a friend- Pros mentioned:Color
Xbox Series controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Addicted to new controller colors. Feels great and responsive.
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The game controller worked as expected and works well
I would recommend this to a friend Xbox Series X|S Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, Well Functioning Controller for Xbox Series X|S
I would recommend this to a friendThe standard for a reason
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're going to buy a controller for your Xbox One, buy the official one. I've bought six of these so far for various uses and never had a problem. Pairing with Xbox is easy enough. Pairing with PC is pretty easy too. I miss the Xbox 360 series controller LED that let you know which player you were though. Get this controller over a 3rd party, cheaper alternative. And get lithium AA batteries. They last longer and leak battery acid.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Juliana,
We're happy you've found the reliable solution you were looking for in your new Xbox Series X/S Controller! We've designed your new device to host an easy-to-use interface, and all of the in-game control and dexterity you could want when playing through your favorite next-generation title, and couldn't be more excited you've been enjoying the experience. We're thrilled to receive your recommendation! Thank you for sharing your feedback, we appreciate it!
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Overall performance
controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable and very effective. Inexpensive and works just a great as the expensive ones, if not better.
I would recommend this to a friend Gaming controller is a must have
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have an Xbox. I use this controller on my Microsoft computer. And what better to use than a Microsoft controller. It is comfortable, responsive, and pairs quickly via blue-tooth. I use rechargeable batteries but normal batteries work just fine. It lasts a pretty long time on one set of batteries. I'm using it to play No Man's Sky as well as Conan Exiles.
I would recommend this to a friend- Pros mentioned:Overall performance
Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great I'm pleased with Best Buy's products. I like the color too
I would recommend this to a friend Husband loves it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Husband loves it. It fits well in the hand and is of good quality. Highly recommend
I would recommend this to a friendgreat upgrade from Xbox one, but needs small tweak
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new grips on the handles, and the D Pad is different but very smooth. Still with Microsoft would get with the program on recharging tech for batteries. Buying AA's in this day and age is not cool.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're delighted that you love the comfortable grip and performance of your new Xbox wireless controller. To make this controller rechargeable, we recommend getting the Xbox Rechargeable Battery and USB-C Cable for Xbox Series X/S. Check it out here: https://www.bestbuy.com/site/microsoft-rechargeable-battery-usb-c-cable-for-xbox-series-x-and-xbox-series-s-black/6430661.p?skuId=6430661
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Working so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is working properly. Hopefully it will have better longevity than every other Microsoft controller.
I would recommend this to a friend It's good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the Xbox for the kids. Each kid's color coded so it's easier to keep track of things. They all work great. No issues. We use the Duracell rechargeable batteries. No issues with them. If you use regular alkaline or non-rechargeables expect to go through them fairly quickly.
I would recommend this to a friendGood purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color & the functionality of it. Reccomendable
I would recommend this to a friend