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Customer reviews

Rating 4.7 out of 5 stars with 34526 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 34,526 reviews
  • Rated 4 out of 5 stars

    New Controller (Same as the Old Controller)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used an Xbox One controller for light PC gaming the past number of years, and figured I'd upgrade to a Series S/X controller upon seeing it on sale. Figured I'd relegate the One controller to "guest" duty the rare times I may have a guest over for a gaming session. In terms of ergonomics, the Series controller feels real similar to the One before it, which is to say: it's a comfy piece of plastic. The textured grip & triggers of the Series controller make it even more comfortable. Also nice to see USB C for charging, though for a 2020s-era piece of tech, I reckon most people would expect it to be there. It paired about as easy with my PC as I could hope for, nothing dramatic to report on that front. One unfortunate thing with this controller that's been carried over from the One: Why, in the year 2024, is the rechargable battery a separate purchase? Why, this far into the 2020s, do we need batteries like gamers did when they had GameBoys in the 1990s/early 2000s? Sony's had rechargeable batteries in their PlayStation controllers since the PS3 days, Nintendo moved away from batteries in controllers after the Wii, it's baffling to me that Microsoft keeps opting for an antiquated charging scheme when the Switch Pro controller & DualSense today cost pretty darn close to what the Xbox Series controller costs without a separate charging kit (at their respective MSRP prices). But I digress, this controller is still a solid one for PC gaming. If you can find this on sale & don't mind having to either shell out a bit more for batteries or a proper charging kit, you can do a lot worse than this. If you find an older One controller for significantly cheaper, I low-key doubt you'd miss the textured grip & triggers that overly much. Overall, I'd grade this a 3.5/5 mostly out of spite for the battery situation, though I'll spite my spite & round the score up to a 4/5 for today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT REPLACEMENT

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The green Xbox controller is a standout in both design and functionality. Its vibrant green hue is visually striking, offering a fresh take on the classic Xbox controller aesthetic. The matte finish gives it a premium feel, reducing fingerprints and providing a comfortable grip for long gaming sessions. The ergonomic design remains a hallmark of Xbox controllers, with textured grips and responsive thumbsticks that make it easy to maneuver in-game. The buttons feel tactile and responsive, with the added benefit of the controller's seamless connectivity—whether wired or via Bluetooth. It works flawlessly with both Xbox consoles and PC, offering versatility for a variety of gaming setups. The D-pad is precise, and the triggers and bumpers maintain a satisfying click.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Love the color and the grip Glad I purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek Design and Smooth Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller! The Robot White looks super clean and modern, and it feels great in hand — solid, but not heavy. The textured grips are a big upgrade from the older models, and the new D-pad is super responsive. Works flawlessly on my Xbox Series X and even connected easily to my Windows PC via Bluetooth. Battery life is solid, and there’s minimal input lag. Perfect for both casual and competitive gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this controller. The DOOM: The Dark Ages design looks awesome in person way cooler than I expected. It feels solid and comfortable to hold, and the textured grip gives it a premium feel. The buttons and triggers are super responsive, and pairing it with both my Xbox and PC was quick and easy. If you're a DOOM fan or just want a controller that stands out, this one's definitely worth picking up.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Impressive Controller with a Vibrant Twist

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Microsoft Xbox Wireless Controller in Pulse Red from Best Buy on 12/05/2023, and I must say it's been a fantastic addition to my gaming setup. The vibrant Pulse Red color immediately caught my eye, adding a striking aesthetic to the controller. Functionality-wise, it seamlessly connects to my Xbox Series X and Windows devices, providing a responsive and reliable gaming experience. The improved ergonomics make it comfortable for extended gaming sessions. The textured grips offer a secure hold, preventing slips during intense gaming moments. The button layout is intuitive, and the inclusion of the share button is a welcome addition for capturing and sharing memorable gaming moments effortlessly. I appreciate the durability of this controller; it feels robust and well-built. The battery life is commendable, lasting through several gaming sessions before needing a recharge. The inclusion of USB-C charging is a modern touch that I appreciate. In conclusion, the Microsoft Xbox Wireless Controller in Pulse Red combines style with functionality. Whether you're a casual gamer or a seasoned pro, this controller delivers a satisfying gaming experience. I highly recommend it to anyone looking to upgrade their gaming peripherals.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pretty in Pink: Xbox Controller Delight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently acquired the Xbox Wireless Controller in Deep Pink from Best Buy for my daughter's Xbox Series X. The ordering process was straightforward, and delivery was quick. The controller's vibrant pink color immediately won my daughter over. It's not just about looks, though - the responsive buttons and ergonomic design ensure comfortable, precise gaming sessions. Versatility is a standout feature. It pairs flawlessly with her Xbox and works great on PC, giving her gaming choices flexibility. The long battery life and USB-C charging are convenient touches we both appreciate. This Deep Pink controller has swiftly become my daughter's favorite gaming accessory. For those searching for a reliable, eye-catching Xbox or PC gaming controller, this Deep Pink model from Best Buy is an excellent choice. It's been a hit with my daughter and a perfect addition to her gaming setup.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    A Splash of Blue: Xbox Controller Excellence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Xbox Wireless Controller in Shock Blue from Best Buy for my son's Xbox Series X. The buying process was quick and hassle-free. The controller's vibrant blue color immediately caught my son's eye. It's not just about looks; the responsive buttons and ergonomic design make for comfortable, precise gaming sessions. What sets this controller apart is its versatility. It pairs perfectly with the Xbox and also works great on PC, giving my son flexibility in his gaming choices. We appreciate the long battery life and USB-C charging, which are convenient features. The controller has quickly become my son's favorite gaming accessory. For those looking for a reliable, eye-catching controller for Xbox or PC gaming, this Shock Blue model from Best Buy is an excellent pick. It's been a hit with my son and a great addition to his gaming setup.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel, Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color love the feel the perfect controller

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It’s just like the picture if not even better in person! It’s got the grips on the side that are a swirly purple. The colors are just gorgeous! Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller for PC gaming as well as Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for PC gaming and I presume for XBOX as well. The texture on the hand grips definitely helps with keeping the controller stable during those intense firefights. The control sticks feel comfortable and don't require a lot of movement to direct. The new d-pad is definitely a step up from the older XBOne d-pad. I've been using this since early November for primarily 3rd person shooters and racing games. The difference in input response in wireless mode versus plugged in is negligible. I do like that Microsoft built this controller with USB-C for the connector. The only real complaint I have is that the controller still doesn't have a built-in rechargeable battery. So you'll need to get rechargable for this if you don't want to be replacing alkalines. Also, the purple shimmer effect on the shell is absolutely amazing. Pros: -Comfortable rubber textured grips -Comfortable rubber textured sticks -Improved d-pad -USB-C connector for wired play and charging on some battery packs. -Works on Xbox One, Series S and X, and PC. -Bluetooth connection is stable on Windows 11 Cons -No built-in battery pack, will need to buy rechargeables or invest heavily in alkalines depending on play time.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    These controllers should be the norm!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color on here is insane. There grips on the back so I do feel a little special when holding it. It just feels good to hold it in hands. Very responsive and it just overall looks cool. Just wish they had this style i my favorite color, in purple.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great quality and feel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller! Grips on the backside make it comfortable to play with extended periods of time. The color is great and it feels like a high quality controller!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel, Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend bought this more me as a Christmas gift last year. A year later and it has held up with how much I game. The controller feels great and the vibrant color adds so much pop. I have actually stopped using my Playstation 4 controller and have prefered using Xbox controller instead. Absolutely solid controller and would love to buy more!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is awesome. The grip leather feel is a really nice touch. Love the design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ve been using the Xbox Wireless Controller for a minute now, and honestly — I love it. The grip on this thing feels so good in my hands, especially with the textured back and triggers. It doesn’t feel cheap or flimsy at all. Microsoft really did their thing with the design. It’s solid and fits perfectly whether I’m playing for 20 minutes or 2 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    This Xbox Wireless Controller Is Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love using this controller on my Fire TV stick! The only issue I had was when I was using it on a different TV in a different place and then came home and tried to use it on my TV again, it would not sync, no matter what i did. My Firestick remote did the same thing, as well, so once i got that one working again i could reconnect the controller!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Amazing experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is really amazing. Makes gaming easy and allows me to sit back and enjoy playing instead of being hunched up at my desk. The cool vibrant color on the controller makes my gaming set up stand out.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and feels very durable. Has some nice feel with it when using. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel, Overall performance

    Rated 5 out of 5 stars

    Shock blue series x/s controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. The blue is a little lighter in person but not too much different. It still looks really good and feels good in your hands. The series x controllers really feel great in your hands. They may not have as many features as the ps5 controller but they are definitelykre comfortable and durable. They use a USB c plug now so when using the rechargeable battery pack it charges very quickly. All in all great controller you can't go wrong with any of the color choices but I personally like blue so this is my winner.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Whether it simply be the Shock Blue colorway, or the elevated gaming experience and precision it offers, we're happy to know you've been enjoying the addition of your new Xbox Series X/S Controller to your home setup. We're excited you appreciate the comfortable design and updated USB-C configuration! Thank you for sharing your feedback with the community. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft