Customer Ratings & Reviews
- Model:
- EP2-29571
- SKU:
- 6641340
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Stick drift
Mediocre
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wuality of these controller’s gave gone down over the years, stick drift and buttons stop working on these randomly. Unfortubately after about 6-12 months if use its time to replace them. As soon as you notice any of fhe issues described above shart to happen, make sure you get it repaired inder Microsoft warranty ( good for 1 year at purchase) or under the extended Best Buy warranty before fhey expire. At $60-70 retail, these are expensive to keep having to replace.
I would recommend this to a friend - Pros mentioned:Color
Blu
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great feel and stunning color option for the Series X. Toggles seem to be looser than previous interactions of the controller, but so far so good.
I would recommend this to a friend - Pros mentioned:Overall performance
Precious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These controllers have vastly improved since the first ones purchased for my grandsons.
I would recommend this to a friend - Pros mentioned:Overall performance
Good product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works great. Good sale price! Satisfied with purchase.
I would recommend this to a friend - Pros mentioned:Color
New Xbox Controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice controller and very nice color. Feels really comfortable in my hands. Very nice purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, got a steal on it too. Only $45 when usually they’re $65
I would recommend this to a friend XBOX Series S/X controller
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New controller, the price was a steal, so had to get 2 just to be sure.
I would recommend this to a friend- Pros mentioned:Overall performance
i bought it for a friend, and now I want one...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is Beautiful. honestly, grab yourself one if you see it in stock. feels great in your hand as well. I bought it for a friend, and now I want one...
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We have to say, you are a really good friend. And, good news: there are plenty to go around! Thanks for taking some time to share your story with us. We're excited to hear you are enjoying your new Xbox Series X/S Controller, and that you're loving the new Pulse Red colorway. Gaming socially is our favorite way to play, and we're thrilled to be a part of bringing friends together.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Design
Beautiful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im in love with it. Amazing design. Xbox is right on the target with their controllers.
I would recommend this to a friend - Pros mentioned:Color
Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect controll very beautiful color and confortable
I would recommend this to a friend Bluetooth Mode Issues- Hold off if PC use case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on launch day. Okay build quality- the anti slip material feels kind of cheap but that is by design. It takes a bit to get used to. The buttons are firm but I have been more impressed by cheap Logitech basic controllers, we will see how long they last- will update if they go out. Excellent lightness Has intermittent disconnection issues- maybe I got a lemon but a firmware update made them less frequent. I'd pass on this until they sort out the Bluetooth issues. My main use case is on PC in bluetooth mode. Have tried on various different PCs with different bluetooth adapters and with latest Windows 10 20H2 update, and Xbox accessories app and latest app updates. Still this issue occurs. All in all it's not a bad mid tier controller. The triggers are an improvement for sure.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
easy for kids
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.kids are enjoying playing the x-box and very time passing item, its easy for kids use
I would recommend this to a friend- Pros mentioned:Design
Grestdeal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Caught controller on sale best deal & newest model
I would recommend this to a friend - Pros mentioned:Grip
Great controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far loving the controller, didnt realize it came with rubber grips which was a nice plus
I would recommend this to a friend - Pros mentioned:Color
Loved the color
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the color but it’s just a controller like the rest of them.
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox series X controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Works like it suppose to. Havent had a problem with it
I would recommend this to a friend - Pros mentioned:Overall performance
Great controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always come to Best Buy to replace my controllers. Never had an issue.
I would recommend this to a friend - Pros mentioned:Color
New controller for new game
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my boyfriends favorite color he will love it with his new xbox
I would recommend this to a friend - Pros mentioned:Overall performance
Smooth sticks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing beats OG, should last a good 6 months of raging.
I would recommend this to a friend - Pros mentioned:Grip
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the colors on the control and it has a great grip, it was worth
I would recommend this to a friend