Customer Ratings & Reviews

Title: Excellent Controller Purchase Experience at Best Buy Rating: ★★★★★ I recently purchased a controller from Best Buy, and I must say that my experience was nothing short of outstanding. From the moment I entered the store to the moment I left with my new controller, the staff at Best Buy provided exceptional service and made sure I was satisfied with my purchase. Here's why Best Buy gave me a great controller: 1. Knowledgeable and Friendly Staff: The Best Buy staff members were incredibly helpful and well-informed about their products. They guided me through the available options, explaining the features and specifications of each controller. Their expertise and genuine enthusiasm for gaming made the whole experience enjoyable. 2. Wide Selection: Best Buy had an extensive selection of controllers, catering to various gaming platforms and preferences. Whether I was looking for a PlayStation, Xbox, or Nintendo Switch controller, they had a wide range of options to choose from. The ability to compare different models side by side allowed me to make an informed decision. 3. Product Quality: Best Buy is known for offering high-quality products, and the controller I purchased lived up to that reputation. It was in pristine condition, and the build quality felt solid and durable. Best Buy ensures that their products meet the standards expected by gamers, providing a reliable and enjoyable gaming experience. 4. Competitive Pricing: Best Buy offered the controller at a competitive price, which was another reason I chose to purchase it from them. They regularly run promotions and discounts, making it a great place to find value for money. I appreciated that I didn't have to sacrifice quality for affordability. 5. Convenient Return Policy: Best Buy's customer-friendly return policy gave me peace of mind. In case I encountered any issues with the controller, I knew I could easily return or exchange it hassle-free. This commitment to customer satisfaction further reinforced my confidence in their products. Overall, my experience purchasing a controller from Best Buy was exceptional. The knowledgeable staff, wide selection, product quality, competitive pricing, and convenient return policy all contributed to an excellent purchase experience. I would highly recommend Best Buy to any gamer in search of a reliable and top-notch controller.

I needed a replacement and fortunately, a local BB had it. I like the color and it connected to my XBOX ONE with no issues.

Great controller, very durable if you are one that rages while playing the game, nice color as well

This controller is amazing! I mainly play racing games and needed something with a sensitive and stable touch concerning the joystick and triggers. I was pleasantly surprised at how great the quality was. The triggers are not just buttons and will detect how much force you pull on them. It has grips for comfort and just feels like they are made for human hands. I play on PC and had issues keeping the Bluetooth connected. This could be my computer's card, but you can make it wired with a usb-c and it works good.

I love this controller so much came in handy when my other controller broke!

Sturdy and looks awesome. Feels way better than the original controller

Easy to configure to my pc, still us battery, but can use it with a cable, that not come with. If you don’t have a type C cable, buy it.

Love the controller, better than the previous version. You feel the difference in the grp it self. The texture does make a slight difference to gain a better grip and maintain good control during gaming. Comfortable to use and all the buttons feel great. Thumb-sticks are clicky and move smoothly.

Very confusing. Service desk didn’t explain much. Was able to get a new one. Cashier also didn’t say much. Paid $3 something and didn’t get printed receipt.

Its one of my favorite limited edition xbox controllers. It looks and feels great in your hands.

Very functional. And has a nice color to it. My old controller was broken so this one is much better

Love the color and functionality of this controller. Would 1000% recommend

The rubber grips where you place your hands make for a comfortable grip and feel. It’s similar to the elite versions but not a fake plastic tactile grip on lower model controllers. Basically if you’re not going to get an elite controller, this is your next best bet.

The color shines bright like a diamond long-lasting batteries easy to set up 10/10

I like the color and also the feel of the controller in your hand. Works as expected out of the box. I might buy another as backup.

Smooth and good grip! Big upgrade from my old controller. Button work and respond quick will jave to get a couple more for the kids.

Got this controller as an extra to go with my wireless xbox controller for PC. I can hook up to 8 controllers, so grabbing an extra for my girlfriend or other friends to play along with me was a must. It feels super comfortable, and I love the golden sheen this controller shows off in the light. Got this at Totaltech pricing for around $50, it’s a great deal if you can pick it up

Bought this as a gift for a friend about a month ago. So far it's been great and they've been very happy with it.

The controller works awesome, the response to gaming is great, i use for pc play, just plug and play or use with Bluetooth

Color looks really good and feels pretty nice I’d recommend