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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 34995 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 381 Showing 7,601-7,620 of 34,995 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Gold/black controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful design since I love gold and black and I love how the colors are mixed at the middle. Not one of those controllers to change the settings of but a beautiful controller nonetheless

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller good movement and if ur fav color is red I definitely recommend but also the blue one and purple are so good also good grip slip resistant for players wit sweaty hands and all

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Really Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was fast and the description was accurate. Controller is a really nice shade of blue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my experiences at Best Buy have always been good: quality, safety, and warranty. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for PC Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the controller for gaming on my Windows 10 PC. It is a really nice controller to use. Perfect weight and balance. I also like the texture and feel of it. Buttons and sticks work very well and perfectly calibrated out of the box. Plus the red color is just cool! Still on first set of batteries after a month of regular use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We love the Pulse Red colorway as well! We're thrilled you are taking advantage of your new Xbox Series X/S Controller's multi-platform connectivity. It's a real perk, and we're excited to know you have found it easy to use and navigate. And, with improved grip textures and interface improvements, your new controller truly has it all. Thank you for sharing your thoughts with us, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Remote control controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the right size nice color and it’s not too heavy. It’s light.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel in your hands. Easy to connect to the system!

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    This nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It little smaller like a the color and the grips on the back

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Good package. Works well. Love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect and I used on my Xbox ONE without any probelm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, the gold metal accented D-Pad and triggers feel premium and the crystal case is something I’ve been looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't hesitate

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this remote in the color. It just stands out so much so if you're looking for a controller, that is easy to function this is the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Fine grip! Enjoying it! :-) :-) :-)

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I love the new controller design and works for both my Xbox and pc.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Smooth controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is very smooth and reactive. I love that is comes in white.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love xbox controllers, been playing for years. The newer versions are getting worse and worse. I dont throw my controllers so its not that. Just normal use. The sticks just wear down and start to drift badly. About 60 days and it happens. At least 5 controllers in a row.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox controller if found on sale.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Xbox Controller which are usually great. This one is no different, I think includes additional texture surface underneath the hand holds. Well it sync'd with no problem on my PC. Battery life is excellent as I'm still 60% and it's been a month.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great look great great deal super responsive

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I love this controller!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have and casually play an Xbox one s. I really love these cross-gen controllers with the flat d-pad. The electric volt is such a cool color too. I impulsively bought this controller (despite having several other wireless controllers at home) and I have no regrets. It's become my go-to controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft - Controller for Xbox Series X, Xbox Ser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller to replace the one in a purchase I made from another store. I didnt know the controller they sent with the use xbox was broken, so I bought this one from Best Buy where I always get good quality service to replace it. I would recommend Best Buy for all electronic needs.

    I would recommend this to a friend