4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 34962 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, appealing color, comfortable grip, and excellent design. They also appreciate its ease of use, impressive compatibility, seamless connectivity, and great price. However, some users have noted concerns regarding battery life and issues with buttons sticking. There are also occasional mentions of minor stick drift and the product's size being a point of contention for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 468 Showing 9,341-9,360 of 34,962 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, all I have to do is get a case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever, quick pickup and the best warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product! ergonomic, precise, good materials

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy going to Best Buy off of I 10 and Bunker Hill. Customer service is always terrific. Never have one bad attitude always happy and smiles and joyful people when I go and purchase an item and willing to explain each item when I need questions answered so thank you for your customer service And will be seeing you again soon

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best controller I’ve had in a while

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was definitely worth the money. The design and feel of the controller are high quality and I am just as excited to get the game on release.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    xbox series controller used for pc

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this controller solely for use on a pc via bluetooth and it works but connecting could be more simple. itll connect every time but only after turning bluetooth off then back on on the pc while the controller is trying to connect. it just feels like a bit of extra work every time when it should just be press the xbox button and be done with it. maybe im doing something wrong but it should be self explanatory. overall im ok with it though and the controller works fine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t ask for a better controller.. The pictures dint give this controller justice because it changes colour depending the time of day of lighting on the room..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one s/x controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller on Black friday great price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This green is my favorite color and the controller usually last me a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Blue xbox controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is my absolute favorite. I love collecting the controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller. Obviously there’s better controllers, if you want to spend the money. But this does everything you need it to just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox controller wins again

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gaming controller to use for gaming pc. does the job well.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great for someone disabled

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to big for my mom to use more designed for someone in a wheelchair but was still nicely made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need to reconnect to PC everytime

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing with handheld controller is great for many pc games. The only reason I took of one star is the connectivity issue. You need to reconnect everything you use the controller (I mean, delete the controller from the device list and reconnect which is a pain). Googled around, and it says it's by design the controller will work with PC like this. MS should do better on the compatibility side.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking some time to outline your experience for us. We're happy to hear you are enjoying the playability of your new Xbox Series X/S Controller, and taking advantage of its cross-platform functionality. We're sorry you've encountered an issue with connectivity, and we think we can help. Below is our link to helpful guides and tutorials aimed at troubleshooting any issues you may be having. Find the solutions you're looking for, right here: https://support.xbox.com/en-US/help/hardware-network/controller/connect-xbox-wireless-controller-to-pc

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great color

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say this is the best color xbox controller to buy right now and this current generation, I do wish the handles were slightly larger if I had big hands and my pinkies tend to crank up after playing a video games for a little while

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the feel and the design wish it was more slim

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Neet

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the grip on the back it’s amazing over all the paint hasn’t tarnished rather fats but it’s basically a normal Xbox controller plus the grip!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Big fan of the improved controller!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new controllers seem a little more responsive than the old versions. The texture on the back is oddly pleasing and the only negative is that rechargeable batteries for the old controllers don’t fit with the charging window of the old controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Looks good in blue.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on impulse after the stock controller I got with my Series X had a broken right bumper. I could have just sent it in to be repaired but I wasn't thinking at the time. Anyways, its works and looks great in blue.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Gf loved it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gf was using a wired controller and now is in love with this wireless one. Works perfect great design

    I would recommend this to a friend