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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35000 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 666 Showing 13,301-13,320 of 35,000 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Lime green is killer!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son loves the color of this remote. Takes 2 AA batteries. Easy to connect to Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality product.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product. Nice looking. Definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    i bought it for a friend, and now I want one...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is Beautiful. honestly, grab yourself one if you see it in stock. feels great in your hand as well. I bought it for a friend, and now I want one...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We have to say, you are a really good friend. And, good news: there are plenty to go around! Thanks for taking some time to share your story with us. We're excited to hear you are enjoying your new Xbox Series X/S Controller, and that you're loving the new Pulse Red colorway. Gaming socially is our favorite way to play, and we're thrilled to be a part of bringing friends together.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, easy set up, great color , great grip

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a beautiful controller. I love the textured grips and bumpers. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the one that comes together with console. Good grip

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the buy, really liked the color scheme, would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universally Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with everything besides an actual xbox. Works great with my ipad, macbook, and windows pc/laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Classic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love the performance and longevity of the classics. Just wish I didn’t have to keep buying batteries! :-)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth Mode Issues- Hold off if PC use case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on launch day. Okay build quality- the anti slip material feels kind of cheap but that is by design. It takes a bit to get used to. The buttons are firm but I have been more impressed by cheap Logitech basic controllers, we will see how long they last- will update if they go out. Excellent lightness Has intermittent disconnection issues- maybe I got a lemon but a firmware update made them less frequent. I'd pass on this until they sort out the Bluetooth issues. My main use case is on PC in bluetooth mode. Have tried on various different PCs with different bluetooth adapters and with latest Windows 10 20H2 update, and Xbox accessories app and latest app updates. Still this issue occurs. All in all it's not a bad mid tier controller. The triggers are an improvement for sure.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.

      Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and grib on it. It’s absolutely the best

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I LOVE THE PINK

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CUUUUTE WORKS AWESOME (AS USUAL) I LOVE THE COLOR SO MUCH, I WISH THEY HAD A BABY PINK BUT THIS STILL FITS IN MY SETUP

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this controller especially the color. Got purple thumb grips. Looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller and haven’t had any issues with it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A great first-party controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loave the white design, and the build quality is up to snuff. Wish it came with a rechargeable battery though like its competitors all do now by default.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    a beautiful design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Xbox Series controller. it satisfies all needs and boy is that design fine.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and lights up are awesome. Controlls are nice and smooth

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great color scheme

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the red, white and black color scheme of this controller. I needed a replacement for the one that came with my console and this works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks sleek and new. Easy to handle and use. Nice and new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile Xbox and pc controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a versatile controller . I use it in my Xbox one and my son uses it on his pc games. Fast shipping and easy set up makes this a perfect gift for your gamer.

    I would recommend this to a friend