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Customer reviews

Rating 4.7 out of 5 stars with 34576 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 34,566 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s wireless and very easy to charge . Color is amazing . The ability to use and hold on to controller is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome look and feel!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the finest-looking controllers Microsoft has ever produced, and I've owned quite a few along the course of the Xbox product line. There's "depth" to this pattern that you don't really notice unless you look for it, and the feel in the hand is just magnificent. Non-slip coating, punchy button response, etc...all par for the course. Got a great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    The new controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color! Connects to PC or Xbox. Built tough. Cant go wrong with this controller

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color options! Great feel and durable! We got all options in all colors

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Feels nice in the hands

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works smoothly, There restored layout in the back gives the extra comfort to hold the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and really like the design. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice theme, nice buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a normal controller just as you'd expect but this looks and just feels way more awesome. My favorite theme of any controllers I've owned so far. I bought it on sale so they made it only better If you need a controller and like this theme, why not? Connectivity was good for me, although it never leaves more than like 10 ft away where I play.. headphones were great pair with these but I suspect nothing changed there.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    A nice upgrade with a familiar feel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new controller rests nicely in your hands. It bears resemblance of the first xbox controller, before Microsoft changed it. The textured pattern along the back and on the trigger buttons gives you a nice grip, especially if you get sweaty palms while playing. The new dpad cradles your thumb nicely and allows for deliberative presses. The color is a matte black with a hint of shine under it, almost a shiny grey more than black. It gives a more refined, graphite-like appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best thing smoking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard is always the best option wit these they last long and are good quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller for PC gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox makes the best controllers for PC . They are usually affordable and last a long time. Got this one for 40 during a sale and my buddy uses it like crazy. I will say at 65 to 70 it will be always be hard to recommend a controller especially if it is going to withstand heavy use but for an Xbox controller these things are tanks

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Nice controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use with the Xbox iCloud on my Quest 3. The controller is great- I love the color and the grips are textured. I really like that. I connected easily to the quest, (but getting the xbox games to stream was not easy at all). Love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons new christmas gift. He was so happy to have a new controller and its his favorite color.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great color great prixe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, I love the color, hasnt have had any malfunctions so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good products

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have this controller, These are very lasting. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PC gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly got this to use on PC since Switch pro controllers are kinda iffy on whether or not they work and that ik just not a fan of the ps controller layout. Thankfully, i have had zero issues using this controller on pc. Works perfectly and is literally just plug and play. Plus the translucent shell looks incredibly nice

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. The white to me is the best color of the Xbox controllers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    New XBOX controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no drift, feels normal and good quality. New button works fine to take screenshots. Works with only and new XBOX

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Awesome controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and design if you’re a doom fan or collector

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color, nice quality, amazing controller, but most importantly, love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Controller+Play and charge for PC EXCELLENT!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than any previous controller (Using on PC)! Feedback for racing games feels much more accurate. Tactile D-pad is the best. Grip on the back makes so much difference, especially for those who have sweaty hands at times, and the overall feel is good for my larger hands. My X370 motherboard has built in Bluetooth and connection is instant without hassle!!! Also works with previous gen wireless adapter for PC (Xbox One Version of wireless adapter). It Just works

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that your new Carbon Black Xbox wireless controller works well with your gaming PC. We're glad that you're enjoying its updating design, too. Thank you for sharing your experience; we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft