Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 34622 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 34,622 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old tried and true and great controller from Microsoft

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A great controller, not so-great customer service.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great for Steam. My favorite feature about this controller is the battery. It's not embedded. Sure, you have to replace the battery every so often, but this will make your controller last so much more than the ladder. I had similar controllers like this for the Xbox 360 and they easily lasted through the lifetime of the console. This is an easy pick. The customer service at the location I was at leaves something to be desired. It's a shame because the customer service at Best Buy used to be pretty good before the pandemic. The employees I interacted with weren't really friendly. They didn't greet me and didn't thank me at all for shopping there. It felt more like I was in a local bodega than a central store in the middle of the city. Definitely not coming to Best Buy Union Square for the time being.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with this Xbox controller. It feels solid and well-built, with a comfortable grip that makes long gaming sessions easy on the hands. The buttons are responsive, the thumbsticks move smoothly, and the triggers feel precise, especially for shooting and racing games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Comfort in gaming

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect controller that we’ve used for many years. We have multiple for all our gaming systems.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great with my Xbox one. Replaces my original Xbox controller. Exactly what I was looking for. The shipping was super fast , like 2 days. I would definitely recommend this to another customer. This controller also works for the newer Xbox systems which is great for future upgrades. The color is awesome and controller is unique.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox control

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to handle no complains everything works well durable battery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works until it doesn’t

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to wear out after about a year of use so I would definitely buy the extended warranty with them! But they work great until they don’t!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twas was very good, love the color and style until it gets stick drift then I cry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome control

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect the grip and the feeling of the control

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Bright color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and addition if looking for something a little different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Design

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an awesome design, I’m usually more reserved when buying controllers as my original stuff functions perfectly. Decided to buy this one and its awesome, love the design. Its nice seeing a nice controller for a change.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice and works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great and stands out amongst the standard controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller for Xbox One

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought this controller because I could not find mine after I moved. It seems like a fine controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works great! Easy purchase and pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy is the Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller arrived on time and worked excellent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Improve battery life

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing how it's night and day between this controller and a PS5 controller The PS5 controller is only good for one and a half hours before you need to recharge the battery very very disappointed in PS5 controller I really wish I could use Xbox controller for PS5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    If it's not broken, don't fix it!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it's not broke, don't fix it. The layout is essentially the same as the previous iteration. The textured plastic feels premium and the usb-c replacing micro-usb was such a welcome change. Very slightly smaller than the previous version, so if you have small hands and found the old controller to be too big, try holding this one to see if it feels better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the controller as a gift for my niece for Christmas. She really liked it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing colors with grips for long gaming sessions that usually don’t come on the standard Xbox controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller for a little while

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new controller since my original had really bad stick drift. Little worried that this one will end up having the same issue from the other reviews of the Microsoft controllers. If you have the money I would recommend in getting a scuff pro controller.

    I would recommend this to a friend