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Customer reviews

Rating 4.7 out of 5 stars with 34662 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the Xbox Wireless Controller for its appealing color, great quality, comfortable grip, and ease of use. The design and feel of the controller are also highly praised, along with its impressive compatibility and good battery life. However, some customers have reported experiencing stick drift and connectivity issues. A few have also mentioned concerns about the size and buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 34,662 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Improved Xbox One controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great improvement to the previous Xbox One controller. This latest model has textured handles providing better grips during gaming. It also has a USB-C slot if you want to connect with a cable such as when I am gaming in a PC. The D-pad has also been improved with a depression and it is much better to find the home center without looking at the pad. Not to mention this shocking blue color is a new addition to the bunch and it looks striking as I normally have only black or white controllers in my arsenal. However, just for that shocking color, it costs more, even though as far as the design goes, it is the same as the other colors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good overall

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This standard controller works perfectly as a replacement!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect and the color is awesome. It is a great buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has good quality , easy to use and fast responding .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox controller is a highly ergonomic and exceptional gaming input device. Its exceptional design and tactile feedback make for an immersive gaming experience. The controller's intuitive layout and responsive buttons make it an effortless extension of the player's hands, allowing for seamless navigation and effortless control. Overall, the Xbox controller sets the standard for gaming input devices, providing unparalleled comfort and responsiveness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller for gamers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever. Smooth design and easy to hold. Love the way it feels while I play. Easy to get use to controls and there is no input delay.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Unique Design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coolest base controller design released to date. Transparent triggers + gold d-pad = super cool

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. No issues. Fast easy pickup and priced below Amazon for off brand controllers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller! Enjoy the addition to my collection!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works brand new and had a great deal. Very smooth to use.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good controller. I feel like iron man.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the controller feels. Color is unique too. Don’t like the white on the back, I think a solid color would be better, but oh well, that’s cosmetic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controllers rock!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers rule!! Wife loved her new purple controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice controller and very nice camo color. Feels really comfortable in my hands. Very nice purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    xbox makes great controllers and the color is very neat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller Woes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this has been the most consistent controller I’ve gotten from Best Buy. My membership is up so I got scared when it started to not work the one night. The Xbox button would work and turn my Xbox on; other than that nothing else would. So I had to use my Xbox app to navigate. The next morning my fiancé informed me the controller was once again working. I always wondered if they fix the controllers themselves and then put them back out on the shelves or if they send them back to Microsoft and then have some sent back to keep up with the demand. Either way I would love a brand new controller that hasn’t been fixed in anyways. Just a brand spanking new controller. Other than that it has redeemed itself and is working fine now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and feel still working till this day

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pulse Red Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as expected. I love the color Pulse Red! My grandson does too. He's the one using it. He is enjoying it and likes the ease of how it works.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you and your grandson love your new Xbox Series X/S Controller, and its featured Pulse Red colorway! We're happy to know you've had an issue-free experience so far, and have been enjoying your time with your new device. Thank you for sharing your story with us! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal, great control!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to buy, super friendly staff, will be back for more great gamer accessories!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big improvement over the XBox360 controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new version of the Xbox controller, especially the textured grip and the feel of the buttons, especially the added slight tactile click on the D-pad. It doesn't just feel like improved quality, it works better. And with Windows 10 now supporting Direct Connect if you have a Bluetooth adapter in your PC, it connects without the expensive wireless receiver required for the Xbox360 controller. As I said in my Xbox Series X review, I've had plenty of reasons to hate on Microsoft since getting into the IT business in 1976, but I have found nothing to dislike and a lot I enjoy about both the Xbox Series X and these controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Connectivity

    Rated 5 out of 5 stars

    Worth the upgrade from older models.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my older controller kept having Bluetooth connectivity issues. This model seems to have corrected that problem. Plus the red really pops.

    I would recommend this to a friend