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Customer reviews

Rating 4.7 out of 5 stars with 34995 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 406 Showing 8,101-8,120 of 34,995 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing looking controller, bought this for my brother and this controller is just fantastic looking, everything from the faceplate to the clear triggers makes this a great looking controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    A Worthwhile Upgrade and Great on PC

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a worthwhile upgrade to the previous edition controller. It has diagonals on the d-pad, so if you're into street fighting games and have to perform motions that require diagonals, get this version instead of the previous one. It also has better grips on the back and on the thumb sticks. The functionality is pretty much the same, but it's just a bit more comfortable to hold and play with. The color is beautiful and nice to look at when you pick it up. It also works great on PC on Steam and other platforms. Recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, easily connected to console. Arrived ahead of schedule

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Controlla

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes my fingers sweat in a good way. If you know what I mean this products perfect for you.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son LOVES it! The color is different in a very cool way. No issues with it, and he plays with them daily. Always good to get XBOX products thru Best Buy, on sale and especially with Total Tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As a remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually only use this for a t.v. remote when using the xbox for streaming.Has a shutoff to save battery life which is great.easy control use.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Neato

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like any other Xbox controller, just looks cooler. I like the elite series but this one is more than adequate for my gaming sessions and looks cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller, Bad Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everywhere states this is compatible with Win7, and indeed it works while plugged in with Win7, but wireless does not work. Every Win7 driver that once existed has been purged from the internet. Microsoft desperately trying to push Win10 by falsely not supporting (and yet claiming support for) Win7. Good controller though, more comfortable than my logitech, just a shame it is gimped by the push for a terrible OS.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my younger son on his birthday. Loves the vibrant color.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Like reviewing bread. It’s essential but basic.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yknow, it’s not as advanced as the ps5 controller, but man you’ve gotta applaud Xbox for pretty much finding a winning design straight off the bat and pretty much sticking to it. It’s the perfect size, shape, and the new directional pad is perfect. I don’t need them to change it up, it’s perfect how it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functionality sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality sound. No hiccups or glitches. Grandson enjoyed the color selections. As with e everything today, its overpriced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the cool sleek design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just so you all no I game a lot like call of duty 6 hours a day so I press the buttons rapid and hard for long periods at a timeThere some good things about this controller it is not junk but there are also bad things too. So good things are, I like how it was built and the shape of the controller, the way it feels in my hands, and how the sticks feel. Also I like the look of the controller and the new D-pad design. Also the price your getting a series x controller for the same price as the Xbox one x. I also like it’s a nice wireless controller with a 3.5mm jack no more adapter. Now for the issues there are definitely some software or chip issues because randomly in call of duty my buttons will stop working and my character will just run off randomly and I can’t stop it but taking out the batteries. Also these controllers do not fit any other Xbox one battery packs(and cover) you have to go out and buy the series x battery packs with covers. And also I’ve only had it for two months I don’t no if it’s going to last. If you get it definitely get the WARRANTYYY... honestly if I could go back I would spend the extra 50 dollars on the Xbox wolverine tournament edition controller. Always get warranty on Xbox controllers. But if you are on a budget then just get the original Xbox one controller or the Xbox one S. If you want to play Cold War zombies outbreak hit me up I TITANIUiVi XX

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there may be issues with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new XBox controllers are awesome. They are a bit smaller and fit nicely in my hand. They have a more "etched" plastic on the grips giving it a more comfortable feel. The controls are accurate and the new screen cap button is nice too. Its a decent upgrade from what was a good controller to begin with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well no problems bought for my girlfriend and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an Xbox controller it does what you would expect it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox controller review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is amazing in person, and the controller is very good quality being an authentic remote. And was able to grab it with one of the great deals from Black Friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a cool color way

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats a random notification from Best Buy that they’re going to sell me an official Xbox controller for an absolute DEAL!!! Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this design.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this design!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a request from a boy who got an XBOX Series X for Christmas. He picked this out himself. It arrived quickly, well packaged and in great condition. Works great and he loves it so much I also got one for his brother!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The pinkest controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a delightful controller. Its comfy. Pink-loving folks smile with glee when they see this controller. It’s also compatible with Apple TV.

    I would recommend this to a friend