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Customer reviews

Rating 4.7 out of 5 stars with 34989 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 416 Showing 8,301-8,320 of 34,989 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best color by far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks 100x better in person! The picture on the box doesn’t do it justice. Best controller color purchased yet and i have pretty much all of the colors.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Lunar Color Way

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller solely on the Lunat color way. I dont own an Xbox but i have the Apple Tv with Apple Arcade active. Xbox has colors that match with my entertainment set up and it looks perfect sitting on my low tv console. Great for entertainment and just to overall look at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red Xbox X Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I Purchased This Controller I Loved It Then One Day Out Of The Blue It Stopped Working. I Took It Back To Have The Geek Squad Look At It And They Could Not Figure It Out . Then They Said It Was The Wrong Controller For My Receipt And Would Do Nothing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Looks Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly Love The See Through Just Feels So Slick and Amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try not to get overly excited about electronics, but this Color Way is FIREE. Second controller I buy and definitely won’t be the last. Need more colors tho fam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gift control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing service and pick up my item the next day. will be ordering again. love the quality of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox wirless controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These updated controllers for the Series X and S are some of the best controllers to have been built. The textured feel is great. I purchased the Pulse Red color variant and my only complaint is that the back is white. I wish it was red or black and it would look better in my opinion.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We truly appreciate the kind words, and couldn't be happier to hear you are enjoying the look, feel, and performance of your new Xbox Series X/S Controller. There's a ton of functionality and design packed into your new interface, and we're thrilled you have found it to your liking. Thank you for sharing your experience with the community! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid controller. Wifes favorite color is purple so this was an obvious choice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product, good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent. The pickup process was excellent. Overall an excellent purchase from an excellent seller. Would highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Xbox One Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright, slight stick drift downwards but not too bad

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Better than older design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really look at the box to see it was different than the old Xbox controllers (new grip, new charging port, screenshot button, and headphone jack) but I actually like the new design a lot better. Also seems to connect faster than the older controllers which is kinda cool

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's nothing to complain for this price, the controller is solid at handling almost any game you throw at it. Great feedback and will last if you don't abuse it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son on his birthday he says it works great

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Xbox controller longevity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good and solid controller, I never had no stick drift or anything so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than the original. Easy feel to the hand and all controls within reach. It seems I had to press the Microsoft button twice to get it to activate, don't know if that's standard or I have a problem with the actual controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classic Xbox Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the classic Xbox controller. Not much to say. This design is tried and true. Comfortable in the hand and feels pretty sturdy. Great replacement for the original or anyone needing an extra Xbox controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid controller, even on PC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fantastic controller. If you're familiar with the standard Xbox One controller, it's almost exactly the same. The main thing that I like about it is the stippled texturing on the triggers and the back of the controller. The bumpers and triggers now have a matte finish, which feels nicer to me. There's a new share button on the center of the controller, which looks like it may be useful, but since I use this on PC, I can't take advantage of it. On the note of PC, the compatibility is great. It works with my Xbox One controller dongle without any issues. The rumble works great on Gamepass for PC games. The triggers rumble in Forza just like they would natively on an Xbox. The share button doesn't do anything at the moment. This could change in the future since PC has an instant record feature built into Windows, just like Xbox. The box says it supports IOS, but from my experience, it doesn't yet. There has been word on a future IOS update supporting the controller, so by the time you read this, it may work.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. And color really pops. No issues so far. And even when they do arise, I have the warranty which Best Buy offered for a great price for 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller. If you are used to using an Xbox controller then you already know what to expect. This controller does not disappoint. The addition of the share button is also great for those that are looking to quickly get snapshots and quick video captures. Overall, an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    For the girlfriend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing color amazing and comfortable great controller overall

    I would recommend this to a friend