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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 34980 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 460 Showing 9,181-9,200 of 34,977 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same controller feel, new functions. I do like the share button added to quickly record and upload videos and screenshots. Short press for a screenshot and long press for a video. Only wish they came with a rechargeable battery pack from the start.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller if you like blue.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller controls like the other ones I have. But it's blue. The others are black, but the blue is a nice change. Some of the buttons are black, but others are blue. I'm not sure which I like better. I'm thinking the blue. But maybe the black.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      We appreciate you taking some time to share your thoughts, and think we can help settle this issue: the Shock Blue colorway is the clear winner! It hosts both colors! But then again, maybe the original black colorway is better? Either way, we're happy to have you as a loyal customer, and thrilled to hear you are enjoying your new Xbox Series X/S Controller.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the white xbox controller. Looks clean and modern. Order curbside pickup to avoid black friday sales and everything went smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered online got good price and was shipped fast and no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works after a long while. No stick drift yet even with nephews raging.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 4 out of 5 stars

    Great controller but one problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but the buttons can stick overtime. I’ve had two of these same exact controllers and unlike the 360 controller, the series x’s buttons have gotten stuck or have become sticky over a brief period of time using them. If it wasn’t for that this would be my favorite controller of all systems.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Purple Xbox controller is the bomb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new controller. The colors are goregous. I think the RB button needs work on all the controllers but otherwise I love it!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice remote

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I wish it was all blue but other than that its a xbox remote, I can tell that my console original remote feels better by the buttons and quality of platic vs this one , but I believe this is a company wide quality change.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to connect and fun for gameplay.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the ease of first-time connection, with a Windows 11 PC. I have experienced a faulty power port after one-time when another XBOX controller had been drop on a wood floor. Hope this one will last a bit longer than tbe last.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift to nephew and he loves it! Works beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A brand new controller feels great and this one is no exception. I really love the feel of this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful Controller, Excellent Performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What it says in the title! The color shift effect is beautiful, and it works just as well as its less galaxy themed counterparts!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No buyers remorse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really nice to aim straight forward instead of slightly to the left. This controller is definitely an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Review controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller and the color is cool too have it still

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST BUY for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller made my boy happy. Cant go wrong with Best Buy or being a Best Buy total rewards member.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Xbox Controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! The back of the device has a nice grip texture that the standard black and white controllers to not have. Highly recommend - especially if it is on a discount!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally not a xbox guy but the controller feels great in hand and the color look great

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good evolution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an xbox one controller I didn't know what to expect from this controller but I was pleasantly surprised. The redesigns that Microsoft did are small but really add a lot to the controller, I especially like the new directional pad and textures. My biggest complaint with it is that Microsoft didn't add a rechargeable lithium battery into it like the playstation controller which is honestly a cheap move.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    new controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the color of the controller and the sleek feel it has. I would definitely choose this color over the others

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this remote. Fast shipping and great price.

    I would recommend this to a friend