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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 34981 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, appealing color, comfortable grip, and impressive design, noting its fantastic ease of use, broad compatibility, and seamless connectivity at a great price. However, some users have expressed concerns about the battery life and occasional issues with buttons sticking. Additionally, there are mentions of potential stick drift and the size being a drawback for certain individuals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 471 Showing 9,401-9,420 of 34,981 reviews
  • Rated 5 out of 5 stars

    Make sure to update software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing update the software through Xbox system. I went to use it on iPad first and it wasn't calibrated properly and gave me issues until I synced with Xbox to upgrade. Otherwise a great controller and solid build.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller! The series controllers feel so much nicer than the one controllers, plus these charge via usb-c which is much more convenient!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller, love the color design & the rubber grips on the back. would recommend geek squad warranty new gen controllers are notorious for stick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Purple power!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purple looks great! i honestly think these feel better than the Elite series 2 i own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and it's very light weight. My kids love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for pc gaming! I bought this controller open box (good condition) and everything was perfect about it. The only thing it did not come with was batteries but that was to be expected.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Kimmy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles very good and excellent grip, material is soft and controller is easy to work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, good brand, has what my son needed for his games, and it has lasted a long

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice look.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the purple and blue camo design. So far the controller is working well. Hopefully the analog sticks don't get drifty. Haven't had the best of luck with these controllers...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox one controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality was a gift and they loved it. Came with batteries I case you didn’t have some already appreciated that slot

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Eye Catching Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a sucker for bright colors, and this controller caught my eye a mile away. I ended up buying this for my wife because she has started gaming with me some. The grip on the bottom of the controller is an excellent touch.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Shawn,

      The Electric Volt colorway of your new Xbox Series X/S Controller truly is eye-catching! We're excited to be a welcomed addition to your home setup, and are happy your wife has been enjoying her new interface. We're glad it was a good investment for you! Thank you for sharing your story with the community. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice I like using it feels good and smooth in my hands

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color my grandson goes through these like every year one button will stop working and it’s always the same one wish Xbox would correct that but all in all great product. Warranty always helps

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control has been great to me no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I love this color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always has color controllers in stock I love this color hoping to find a star field controller wish they would carry More variety

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    He loves it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this. I gave it to him for Xmas and so far it works fine. It’s worth buying. I loved the color!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Works perfectly! My son and his friends love it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Fantastic controller, not really wireless.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Xbox Wireless controller I've purchased recently. And actually, this is a replacement. Both of them are great to use and hold. The weighty feel in your hands are you play games is fantastic. The buttons are responsive and the tactile design of the controller is beyond what I was expecting. But - I purchased this to be used as a wireless controller for my PC via Bluetooth. And it does that, for about 5-10 minutes then it begins to disconnect quite often. And usually at inappropriate times. Like when your playing Elden Ring and fighting a boss. Or trying to dodge an attack and you die. Again and again... and again. I've also tested it with my phone and in various places around my house(just in case it was interference on my part) and no joy. I will be returning this one soon, and I hate to do that, because it really is a great controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Open/ box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone just returned it after not liking the color so i picked it up at my local store and saved 14$. Feels good and sturdy and has padded grips. Its a type-c controller too.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleek feel in your hands makes gaming that much better

    I would recommend this to a friend