Customer Ratings & Reviews
- Model:
- QAU-00164
- SKU:
- 10996073
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the product's overall performance, appealing color, comfortable grip, and excellent design. They also appreciate its ease of use, impressive compatibility, seamless connectivity, and great price. However, some users have noted concerns regarding battery life and issues with buttons sticking. There are also occasional mentions of minor stick drift and the product's size being a point of contention for some.
This summary was generated by AI based on customer reviews.
Good upgrade from the old gen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new controller feels solid in your hands, i own a regular Xbox one controller and the elite 2. Needed to purchase this as a secondary controller and I can confirm that it definitely feels like a middle ground between the old gen and the elite. The build quality is noticeably better than old gen and a definit must for anyone looking to upgrade
I would recommend this to a friendBest price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All my experiences at Best Buy have always been good: quality, safety, and warranty. Highly recommended.
I would recommend this to a friendXbox Controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality !!! Good material !!! love it !!!!!!
I would recommend this to a friend- Cons mentioned:Stick drift
Does the job. For a while.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller. After a while it starts to drift and needs replaced. Cleaning with contact cleaner helps but still doesn’t seem to last.
I would recommend this to a friend - Pros mentioned:Color, Grip
for pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall good controller, great feel and grip and love the color
I would recommend this to a friend - Pros mentioned:Grip
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a new design for the Xbox controller. It Has deeper intentions for the nonskid grip which means gamers like myself that have sweaty hands can play without slippage! Finally! Only problem is they put a button that causes you to capture a picture of the screen in a very bad spot. I constantly hit it by accident and I’m using memory.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are so happy to hear you are enjoying the design of the Xbox Series S/X Controller. Thank you for sharing your experience with us.
Happy Gaming,
Katie
Xbox Customer Care
- Cons mentioned:Buttons
Its an Xbox controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an xbox controller. Works like an xbox controller. 4 stars for not including back buttons in 2025.
I would recommend this to a friend - Pros mentioned:Overall performance
durable
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.control drift didnt happen for about a year and im not the best at technology so i traded it in. overall pretty durable and good flexible controls
I would recommend this to a friend - Pros mentioned:Color, Overall performance
Worth the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color is nice and bold. Controller is very durable.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad it was worth the investment! Whether it be the available color options, or more specifically its comfortable user interface and design, we're thrilled you have found your new Xbox Series X/S Controller suits your needs as a modern gamer. Thank you for sharing your feedback! We appreciate it, and are happy to be part of your next-generation gaming experience.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Overall performanceCons mentioned:Size
Xbox
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller, does what it is supposed to do. Xbox
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Nick,
We're excited to hear you've found the reliability and performance you were looking for in your new Xbox Series X/S Controller! Whether it be its precision, design, or even simply the improved grip textures of your new interface, we're thrilled you are enjoying your sessions with your new device. Thank you for sharing your input! We appreciate your feedback.
Happy Gaming,
Brad - Xbox Customer Care
Works as it should
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a new one as my old one kept disconnecting. It works
I would recommend this to a friend- Pros mentioned:Color, Grip
GREAT CONTROLLER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Has good grip on it and love the color .
I would recommend this to a friend - Pros mentioned:Color
Fantastic color!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Latest Xbox controller is great. Was looking for the Purple option but saw this instead and I love it even more. Has blueish base with purple hue at different angles in the light.
I would recommend this to a friend - Pros mentioned:Color, Overall performance
Dope controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it. Love the color as well. Better than the originals one
I would recommend this to a friend - Pros mentioned:Overall performance
New controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Father in law is thrilled. Best controller he has ever used
I would recommend this to a friend Perfect for PC
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works effortless with the PC, which is why I got it. It feels comfortable in the hand and it works perfectly without much fuss. How can I complain?
I would recommend this to a friendGood, affordable controller!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a more affordable controller and works great! Wish it was blue all the way around, but other than that it's 10/10, does what it needs to do. I needed it for a Steam game, and works great!
I would recommend this to a friend
Love it
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Cute and connects seamlessly to my PC. My only gripe is that the buttons are all pink, which is hard for me to distinguish the buttons because I normally use a keyboard, but aesthetics are pretty!
I would recommend this to a friendWorks perfectly every time I use it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After looking at the elite series 2 controller, this one seemed just as good for the money. Does everything I needed to do with no lag and no sticky buttons. I would highly recommend this controller!
I would recommend this to a friend- Pros mentioned:Color
Purple Xbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smooth purple color is gorgeous and so worth the buy! The picture matches the product perfectly!
I would recommend this to a friend