Customer Ratings & Reviews
- Model:
- QAU-00164
- SKU:
- 10996073
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's overall performance, appealing color, comfortable grip, and excellent design, along with its ease of use, impressive compatibility, and seamless connectivity at a great price. However, some users have expressed concerns regarding stick drift and unsatisfactory battery life. Additionally, minor issues such as button sticking and the size being too small for some were noted.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Nice controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller works great. The same as any other xbox controller.
I would recommend this to a friend - Pros mentioned:Grip
Son Loves It!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my son because we bought him the series x and he loves it! Well built and has good grip, he goes through these like crazy because he plays Fortnite!
I would recommend this to a friend Xbox controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is great controller and good play games i love it
I would recommend this to a friendGood Battery life
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it all the time and baterie time is very good. I'll be looking to purchase more controls in the future.
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected works great with xbox s/x. Best buy review wants 50 char minimum so here is some more "details".
I would recommend this to a friend- Pros mentioned:Design
Red xbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its neat looking for being a regular xbox controller. But functions like normal and with normal reliability.
I would recommend this to a friend - Pros mentioned:Design
Awesome design!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks even better than the picture! Also has rubber grips on the back that are a nice change.
I would recommend this to a friend - Pros mentioned:Design
Coolest controller ever
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I love the flight control design and the see through triggers
I would recommend this to a friend - Pros mentioned:Color
Wife stole the controller from me!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vibrant color! Fits perfectly in my wife’s hands! Now she joins me in gaming.
I would recommend this to a friend - Pros mentioned:Overall performance
i bought it for a friend, and now I want one...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is Beautiful. honestly, grab yourself one if you see it in stock. feels great in your hand as well. I bought it for a friend, and now I want one...
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We have to say, you are a really good friend. And, good news: there are plenty to go around! Thanks for taking some time to share your story with us. We're excited to hear you are enjoying your new Xbox Series X/S Controller, and that you're loving the new Pulse Red colorway. Gaming socially is our favorite way to play, and we're thrilled to be a part of bringing friends together.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Overall performance
Xbox
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller have had it for awhile and no issues
I would recommend this to a friend - Cons mentioned:Stick drift
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable, great build quality, and a happy purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Starfield baby
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing is getting me more hyped for starfield then looking down at this controller
I would recommend this to a friend - Pros mentioned:Overall performance
Great controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the red feels great and has lasted from falling and getting wet
I would recommend this to a friend Love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife and it is now her go to controller for her Xbox and pc when gaming.
I would recommend this to a friendController
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All was to be expected! Fast shipping and works great!
I would recommend this to a friend- Pros mentioned:Color
Super cool color!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black Froday deal that doesn’t disappoint. Color unexpectedly great
I would recommend this to a friend - Pros mentioned:Grip
Pretty nice controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the grip of the controll, the share button is really nice and feels much better than the old version.
I would recommend this to a friend - Cons mentioned:Size
XBOX Series X Controller
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller worked fine, I opted to get a pro controller with Back Paddles though. Size and Weight on controller was very light.
I would recommend this to a friend Bluetooth Mode Issues- Hold off if PC use case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on launch day. Okay build quality- the anti slip material feels kind of cheap but that is by design. It takes a bit to get used to. The buttons are firm but I have been more impressed by cheap Logitech basic controllers, we will see how long they last- will update if they go out. Excellent lightness Has intermittent disconnection issues- maybe I got a lemon but a firmware update made them less frequent. I'd pass on this until they sort out the Bluetooth issues. My main use case is on PC in bluetooth mode. Have tried on various different PCs with different bluetooth adapters and with latest Windows 10 20H2 update, and Xbox accessories app and latest app updates. Still this issue occurs. All in all it's not a bad mid tier controller. The triggers are an improvement for sure.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care