Customer Ratings & Reviews
- Model:
- QAU-00164
- SKU:
- 12558320
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Nice controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade over the original controller that was included with our XBOX One S
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing your thoughts on the Xbox Series X/S Controller. We are happy to hear that you are satisfied with your purchase. We hope you enjoy your upgrade!
Happy gaming,
Kiernan
Xbox Customer Care
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my bf and he loves it. I also bought the warranty as well.
I would recommend this to a friendXbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is my second controller for my xbox. the first had the "x" button go soft and wouldn't fully bounce back up after only a few months of use. don't know if it was a bad run on the batch or not. the current one I have started to do the same thing but I guess it fixed itself as it works fine now
I would recommend this to a friendSolid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to handle! Doesn’t feel “crowded”. Great controller!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We know having the space to move and interact with your interface can make or break your performance, and have updated the design of your new Xbox Series X/S Controller accordingly. We're thrilled you've noticed the improved spacing and grip textures of your new device! We're happy you love it. Thank you for sharing your thoughts! We appreciate it, and are glad you are pleased with your purchase.
Happy Gaming,
Brad - Xbox Customer Care
USB Upgrade
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Controller. Now works with USB C. Seems very stable in hand
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Omar,
Whether it be the USB-C connectivity it hosts, or simply its reliable performance and comfortable in-hand feel, we're happy to hear you've been enjoying your sessions with your new Xbox Series X/S Controller. We're thrilled you think it's awesome! Thank you for sharing your experience, we appreciate it. We're glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
Good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for me. No pressure sensitive buttons for the trigger button
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feel and amazing control. Very responsive. I love gaming with control.
I would recommend this to a friendPerfect controller
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Xbox controller has reached perfection with this latest model.
I would recommend this to a friendSon loves it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cont roller works almost. It came with a free 30 day trail for the Xbox.
I would recommend this to a friendIts good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic feels weird but everything else works fine as you would expect from a controller
I would recommend this to a friendXbox controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great light controller for a great machine!! It is a lot like the previous one
I would recommend this to a friend- Pros mentioned:Grip
New Xbox controllers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left thumb stick broke in less than a week. Textured grip is nice but seems a little weak as far as durability is concerned.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the left thumbstick on your new Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Controller grips make a difference
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good controller and controller grips on the back make a big difference.
I would recommend this to a friendGood quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Will by more of this brand.
I would recommend this to a friendLove this color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and the sleekness makes holding the controller comfortable
I would recommend this to a friendWon't stay synced during online games.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller when the bluetooth actually works. It kept desyncing. Returned it for another and that one was even worse.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Blue Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller! Not sure why a different color is $10 more but had to have it.
I would recommend this to a friendGreat controller bro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I meant to get a controller for my son's Google Stadia (he loves android) but found this gem instead. My son plays Roblox, Fortnight, and Amogus. He's not sus.
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller worked very good with xbox one. Very responsive
I would recommend this to a friendXBox controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this game controller....great value and we have a lot of fun with it.
I would recommend this to a friend