Customer Ratings & Reviews

[Employee of bestbuy] Controller is durable and is still holding up after all this time. Stick drift is nonexistent and the triggers still hold up. 10/10 for quality and price

Received this controller as a gift from my gf on Christmas and its been amazing. The textures on it are good for added grip and the dpad is really nice.

My son has no issues with the controller he is able to play his Xbox freely. If I win this gift card for my review this will greatly help me as a single mother provide my son favorite gaming needs. Please help me!!! My son and I will greatly appreciate it.

It works great, an awesome addition to my console.

Amazing Color, Grip, Feel. Xbox has done it again with another amazing controller.

First one arrived with stick drift right out of the box on the right thumb stick. Returned and got new one from the store. Great controllers for the price as you can buy several for the price of elite controllers

Great updated controller. Matches the stock one I got with my Xbox Series X and works flawlessly. Hooking up was easy to do with the push of a button. Grab an extra one, seriously.

I recently purchased the Xbox Wireless Controller in Carbon Black from Best Buy for my gaming setup. The purchasing process was efficient, and delivery was prompt. The controller's sleek Carbon Black design appeals to my preference for a classic, understated look. But it's not just about aesthetics - the responsive buttons and ergonomic shape ensure comfortable, precise control during extended gaming sessions. What I particularly appreciate is its versatility. It pairs seamlessly with my Xbox and also works flawlessly on my PC, giving me flexibility across different gaming platforms. The long battery life and USB-C charging are practical features that enhance the overall user experience. This Carbon Black controller has quickly become my go-to for all my gaming needs. For those seeking a reliable, timeless controller for Xbox or PC gaming, this Carbon Black model from Best Buy is an excellent choice. It's been a perfect fit for my gaming style and a valuable addition to my setup.

This replaced a used Xbox One controller for my (refurbished) Xbox One X. The used controller was the second one I exchanged (from another vendor), and the right trigger would stick. The RB would not always actuate, and the LS would sometimes drift. This one was on sale at BBY and I decided it was time for a brand-new controller. The size is about the same, I thought the grips would be a little longer, but I like the Hybrid D-Pad and textured grips. The ABXY buttons are a little loose and 'clicky', but not a deal breaker. At least everything is working as expected so far and nothing drifts or sticks. And besides the original warranty, TotalTech (if you have it), covers this controller (so I've been told by BBY).

Works great, easy to connect, and very durable. The texture on the grips is pleasant as well

This is the first controller I've ever purchased for myself. I use it with my iPad. It's great. No issues. Would buy again. Love that it can be either battery powered or connectable by USB. I don't know if it is better than other controllers because I don't have anything to compare it to. Love the green color

This is a must have for any doom fan. Controller feels great and looks amazing. The design stays true to the armor suit.

Purchased this controller for my boys aged 5 and 7. It was pretty easy to setup and connect to the game console and intuitive enough for them to start playing games right away with minimum instruction.

So far so good. Perfect replacement for my old controller that came with my xbox.

Love the way this controller fits in my hands. Color is Fye too, really makes it pop!

Great controller, really brand new, no problems yet

I love this remote color. It’s not as great of a remote as the PS five

You are a gamer! Have an Xbox? Yes you need to get this! Don’t miss out on a controller you all need! Great grip! Amazing design, best I’ve ever bought! & Best Buy makes it really easy for you to own one!

Very cool design with the always classic Xbox feel

We buy at least one replacement Xbox controller each year for our kids. The controllers are comfy, work great for games, and are easy to use. But after about a year of daily play, the joysticks start acting up or buttons get sticky, and we have to replace them… gets expensive, but it’s best option we’ve found, so we keep buying them… Love that the color selections have increased and now include bright pinks, greens, blues, purples, etc.