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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 34658 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 34,658 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great my kids love the way it feels in their way hands

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and still feels premium. Smaller than i expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely looking controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Looks great. And I love that it works with both Xbox one and the next gen Xbox as well. Perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice colorway! Meh quality.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned every Xbox console since generation one. This generation of Microsoft Xbox controllers has been a mixed bag. This is my fourth controller since I bought the series x the year it launched. I have had thumbstick drift, shoulder buttons sticking, and just reduced performance with the accuracy of the thumbsticks. The build and fit are exceptional from a feel and appearance pov, but the longevity is suspect.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and connects to PC without problem. Great controller!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handles are nice,the color is slick comfortable to hold

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color way and series X/S style. Small adjustment over previous model but more comfortable overall

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you love the Pulse Red colorway of your new Xbox Series X/S Controller, it's our favorite too. Whether it be the user interface improvements made, comfortable design, or even the color options, we're happy to be a part of your next-generation gaming setup. Thank you for sharing your experience with the community, we truly appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color. The only thing that is sad is that they work with battery. If you re playing online games it may suddenly shut down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool design, comfortable to hold and good grip on the back.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as expected, easy to use controller. Bought it for my son he loves it and the color. Can use wire and battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a second controller for my Xbox. So far so good, no issues with the controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller, lacks internal battery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, super easy to use and connect. The 4 out of 5 stars is just cause I believe Microsoft should already be using integrated batteries, the fact that we have to buy a battery pack is not ideal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote good to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using this it’s a perfect match with my Samsung TV

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Purple !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this purple controller! Seems to work like it’s supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. It has gripping all over the back including the right and left buttons. Easy to hold and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful controller. Works great. The hand grips feel nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of the very good controller. Easy to used, fingers friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Xbox for the kids. Each kid's color coded so it's easier to keep track of things. They all work great. No issues. We use the Duracell rechargeable batteries. No issues with them. If you use regular alkaline or non-rechargeables expect to go through them fairly quickly.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    DOOM

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control feels and looks amazing what else would you want 100/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The standard for a reason

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're going to buy a controller for your Xbox One, buy the official one. I've bought six of these so far for various uses and never had a problem. Pairing with Xbox is easy enough. Pairing with PC is pretty easy too. I miss the Xbox 360 series controller LED that let you know which player you were though. Get this controller over a 3rd party, cheaper alternative. And get lithium AA batteries. They last longer and leak battery acid.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Juliana,

      We're happy you've found the reliable solution you were looking for in your new Xbox Series X/S Controller! We've designed your new device to host an easy-to-use interface, and all of the in-game control and dexterity you could want when playing through your favorite next-generation title, and couldn't be more excited you've been enjoying the experience. We're thrilled to receive your recommendation! Thank you for sharing your feedback, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft