Customer Ratings & Reviews
- Model:
- QAU-00011
- SKU:
- 11066686
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Nearly good, but cheaply made
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally, this would have been a 4-star review, but the quality of the controller dropped it a notch. I really think the tactile feel of the XBOX Series X/S controller is good, but the craftsmanship and durability is not there. I purchased mine in April (less than two months!!), and thankfully, with the warranty offered by Best Buy. The right trigger button has a small "foam" pad that keeps the trigger from either "clacking" or making slow to react firing mechanism, keeping a good "springy" button feel. But it wears out or breaks entirely, and this is a KNOWN ISSUE with Microsoft, it seems. I was informed to return the device either to Best Buy or mail to them, at cost. Ridiculous stuff, but thankfully I could return it to the store for exchange. BUYER BEWARE.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Maurice,
We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If you still need service, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
Best Buy is the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick receiving item however bad out of box. The wonderful experience was got a replacement immediately. Excellent customer service. Why we choose and prefer BB.
I would recommend this to a friendGreat Birthday Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughters 13th birthday. She’s pretty bee to gamming so this model was perfect for her she loves it.
I would recommend this to a friendExcellent for kids
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a gift. If you have childs and don't want to spend alot of money, this is just the perfect xbox controller,
I would recommend this to a friend- Cons mentioned:Stick drift
Float issues continue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mixed opinions on these controllers…it’s seems like I’m always buying a replacement about every year. The sticks always seem to become an issue with “float” so I would highly recommend getting a service plan.
I would recommend this to a friend Great replacement controller for XBox One
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace a controller for my XBox One S. Controller is perfectly backwards compatible with slight improvements to the feel and ergonomics. Would recommed.
I would recommend this to a friendXbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked just as it should. Easy to connect. It’s the same controlled that comes with the Xbox, but black…ya know.
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color selection of my store here in Vero Beach FL
I would recommend this to a friendControlled freedom
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless controller works like a dream with quick response!
I would recommend this to a friendController
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the controller. I just wish they were a little cheaper
I would recommend this to a friendXbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the controller very dependable. My sons favorote choice of controller.
I would recommend this to a friend- Pros mentioned:Color
Firr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller feels really good in my hands. Also the color is really nice.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Whether it be the optimized user interface, durable construction materials used, its comfortable in-hand feel of your new Xbox Series X/S Controller, or even simply its Daystrike Camo colorway, we're thrilled are enjoying your new device. We're happy you love it! Thank you for sharing your experience with the community, we appreciate it. We're glad you are pleased with your purchase!
Happy Gaming,
Brad - Xbox Customer Care
Green controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How about the remote control for my brother as a Christmas present. He stated that it’s a really good controller and it was easy for him to set up
I would recommend this to a friendLike a Kitten's Paw
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid framework, simple and elegant design. This is a true class of a controller. Button placement is perfect for my slender yet fast fingers. Valhalla I'm coming!
I would recommend this to a friendGreat controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is sturdy and feels comfortable when playing. The one thing they could add would be a more textured grip on the bottom so it doesn’t slip as easily.
I would recommend this to a friendControl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work excellent and I have a others colors that the boring they're having
I would recommend this to a friendFavorite!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my son’s favorite controller. It’s so durable and works great.
I would recommend this to a friendReplacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had issues with Best Buy remotes. Good color options.
I would recommend this to a friendGreat product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and a great product love to use all XBox products
I would recommend this to a friend- Pros mentioned:Overall performance
Not enough innovation for next gen.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new Xbox controller is a slight improvement over the original, but I wish there more innovations close to what the PS5 has. While it's great that it supports the current and past gen consoles, I wish there were more features.
No, I would not recommend this to a friend