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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 34922 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, appealing color, comfortable grip, and excellent design. They also appreciate its ease of use, impressive compatibility, seamless connectivity, and great price. However, some users have noted concerns regarding battery life and issues with buttons sticking. There are also occasional mentions of minor stick drift and the product's size being a point of contention for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 464 Showing 9,261-9,280 of 34,922 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good evolution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an xbox one controller I didn't know what to expect from this controller but I was pleasantly surprised. The redesigns that Microsoft did are small but really add a lot to the controller, I especially like the new directional pad and textures. My biggest complaint with it is that Microsoft didn't add a rechargeable lithium battery into it like the playstation controller which is honestly a cheap move.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    One of the best special edition controllers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says I think this is one of the best special edition controllers release in a long time. Really great aesthetic. 10/10 would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say the color is amazing and it is compatible with all Xbox consoles.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you love the Pulse Red colorway of your new Xbox Series X/S Controller! It truly does add a pop of color to your setup. Whether it simply be the aesthetic appeal, or the optimized user interface and in-game control it offers, we're thrilled you are enjoying your time with your new interface. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Sons x box controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller easy to maneuver. The joysticks are very easily to move around especially for my four-year-old. Who loves to play the xbucks very good purchase?

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Series x controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the new color....i just wish Microsoft would make their controllers a little more durable for the price you pay for them...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Accessory

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for anyone looking at a budget friendly option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly versatile controller that works great across multiple platforms, including Android (via both Bluetooth as well as the included USB-C cable, which you don't even need batteries to operate), Windows, and of course Xbox!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Eye of the storm

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Very comfortable and I live the storm color of it. It works and does what I need it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for PC Titles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this specifically to play single player PC games. I don't own an xbox. Wireless connection works great for me. There are some times when the bluetooth drops. Not sure if that's an issue on my end or the controller though. I'm a PS controller fan, so wasn't super keen on getting this, but it works just fine and I got over it eventually. Bummer it doesn't have rechargeable battery for the price though.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are glad to hear you are enjoying the Xbox Series S/X Controller and its features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for, works great. Simple and elegant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft's Best Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller -- small but substantial improvements over the Xbox One controller make a drastic difference. Longer battery life, a responsive hybrid D-pad, and the Share button smoothen the gaming experience more than ever before. Highly recommend!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Michael,

      We are happy to hear that you would recommend the Xbox Series X/S Controller. We hope you continue to enjoy the battery life and design. Thank you for sharing your thoughts!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It working very well haven’t had any problems so far

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    My favorite Xbox controller ever!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful colors, just as I’d hoped. Works just like the controller that came with my Xbox. Very happy with my purchase, especially at the open box price!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that Microsoft went with the “if it ain’t broke, don’t fix it” approach their controllers. Only thing I thought could have been better was a built in battery instead of using AA batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy gamer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice works great! Easy-to-use love it for my new system

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    amazing controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this controller is beautiful, and well crafted. Get it if ya can and play like you mean it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second controller is a must have for family gaming on the XBOX series X. Great controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design of the controller. It is more expensive than the original controller but its a special edition and has rubberized grips that feel great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great feel but uses batteries

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this controller for its feel and ease of use. The colorways are endless with Xbox however I needed a controller that could be recharged instead of swapping out batteries every now and then

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it, very comfortable.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for about a month, and no dirt, still super clean, i guess it is type of plastic. Love the design and shaggy surface.

    I would recommend this to a friend