Customer Ratings & Reviews
- Model:
- QAU-00011
- SKU:
- 11076406
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Great for PC too!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this controller not to use with Xbox, but PC. It's worked out great; considering I'm a die hard Playstation fan. I really like the ergonomic feel and fluidity of the joysticks. Well done Microsoft.
I would recommend this to a friend- Pros mentioned:Overall performance
Great remote
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Classic controller for Xbox and Pc gaming must have.
I would recommend this to a friend Why change the battery cover?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slightly changed from the previous version. I like it all except for the fact that since the changed the battery cover, I need to get a new controller dock/charger. Womp womp.
I would recommend this to a friend- Pros mentioned:Feel
Great feel and layout
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the layout and feel of the Xbox controller but PS5 has taken controllers to the next level.
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good so far n good price for a Xbox controller
I would recommend this to a friend Controller Upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome upgrade. Purchased this for the previous gen consoles, Xbox one x. It works great and the feel of the controller is somehow better than an already great controller. The d-pad is an improvement I didn’t know I needed. The share button is incredibly useful. Not sure if I’ll go back to the previous Xbox controller.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your experience with your new Xbox wireless controller. It's great to hear that you're enjoying it even more than its predecessor. We hope you have a lot of fun playing games with it.
Happy gaming,
Chuck
Xbox Customer Care
Great Controller Gets Even Better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller provides wonderful improvements to an already incredible controller. Well constructed. Buttons, analog sticks, and triggers are firm. Good, quality feel. I will say that although it isn't as loud as the original xbox one controller, it's not a quiet controller by any stretch of the imagination.
I would recommend this to a friend- Pros mentioned:Feel
good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can't go wrong with OM, feels great and works great.
I would recommend this to a friend - Cons mentioned:Battery life
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Granddaughter loves the controller but mom not so much. They go thru a lot of batteries- not sure if you can use rechargeable
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Gigi,
Thank you for sharing this with us. We are happy your granddaughter is enjoying the Xbox Series S/X Controller.
Happy Gaming,
Katie
Xbox Customer Care
- Pros mentioned:Overall performance
Great buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feel for the controller. Only complaint is the battery pack holder broke easily from popping on and off
I would recommend this to a friend replaced original controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller that can replace controllers across multiple generations.
I would recommend this to a friendBeautiful controller
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller I love the color and ergonomics and what sucks is the bumpers can break easily
I would recommend this to a friend- Pros mentioned:FeelCons mentioned:Battery life
don’t buy with use with rechargeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not connect well to battery, has a good feel but lacks in power and use ability
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry if you're experiencing an issue using your new Xbox wireless controller. Due to its updated design, it may not be compatible with third-party rechargeable battery packs designed for Xbox One controllers. To make it rechargeable, we recommend getting the Xbox Rechargeable Battery and USB-C Cable for Xbox Series X/S. For more information, go here: https://www.bestbuy.com/site/microsoft-rechargeable-battery-usb-c-cable-for-xbox-series-x-and-xbox-series-s-black/6430661.p?skuId=6430661
Hope that helps,
Chuck
Xbox Customer Care
Great controller, love the all white color scheme
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You know what this is. Xbox always delivers a great controller. I find this to have less of a “grip” as other non-standard controllers. (Forza, 20th Anniversary have better grips) but on sale this is great everyday controller for xbox or PC.
I would recommend this to a friendXbox controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice easy to purchase on Bestbuy app. Brand new and shipping went well
I would recommend this to a friendSolid Controller
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid controller. Have not had any issues so far with it.
I would recommend this to a friend
Very nice feel
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] It has a very nice, high quality feel that has such an interesting texture.
I would recommend this to a friend- Cons mentioned:Buttons, Stick drift
Looks and feels like quality, but...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EVERY single Xbox controller I have owned since the Xbox One release has had some kind of issue with stick drift or sticking/unresponsive buttons. I love the layout and feel of the controller, but cannot spend $50+ every few months to replace...
No, I would not recommend this to a friend - Pros mentioned:Feel
Cool vibe and look
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged but ruin right front. Very nice look and cool feel
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Excellent Controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer the old style d-pad, but otherwise no complaints. It's an excellent controller.
I would recommend this to a friend