Customer Ratings & Reviews
- Model:
- EP2-29935 /QAU-00011
- SKU:
- 11402660
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the product's excellent overall performance, appealing design, and comfortable grip and feel. They also appreciate its impressive ease of use, compatibility, and seamless connectivity, often noting its great price. However, some users have expressed concerns regarding battery life and occasional issues such as stick drift or sticking buttons.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Good purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use, quality one would expect from Microsoft.
I would recommend this to a friend - Pros mentioned:Color
Good Quality
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Works as expected, color is true to picture. Love the deep and soft purple, it’s a nice chill color. Controller feels good in the hands and has a nice texture to the underside.
I would recommend this to a friend - Pros mentioned:Overall performance
Second controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to have a second controller so more than one kid can play at a time. No issues with it or with fighting over who can play!
I would recommend this to a friend Xbox controller wireless
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son really likes this controller since it’s wireless. It’s very sturdy and not cheaply made.
I would recommend this to a friend- Pros mentioned:GripCons mentioned:Battery life
great upgrade from Xbox one, but needs small tweak
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new grips on the handles, and the D Pad is different but very smooth. Still with Microsoft would get with the program on recharging tech for batteries. Buying AA's in this day and age is not cool.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're delighted that you love the comfortable grip and performance of your new Xbox wireless controller. To make this controller rechargeable, we recommend getting the Xbox Rechargeable Battery and USB-C Cable for Xbox Series X/S. Check it out here: https://www.bestbuy.com/site/microsoft-rechargeable-battery-usb-c-cable-for-xbox-series-x-and-xbox-series-s-black/6430661.p?skuId=6430661
Happy gaming,
Chuck
Xbox Customer Care
- Pros mentioned:Color
Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product easy to use price was good and the color was great
I would recommend this to a friend Xbox Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome color and great quality. Made my gaming experience even better!
I would recommend this to a friend- Pros mentioned:Color, Feel
Xbox Series S blue controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller has a great feel to it. Like the color and the material. Easy to use and great functionality.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Daniel,
We're excited to hear you love the Shock Blue colorway of your new Xbox Series X/S Controller! It's one of you favorites too. We couldn't be happier to know you are enjoying the improved design, comfort, and functionality of your new controller, and that you've found the next-generation interface to be easy to interact with. Thank you for taking a few minutes to share your thoughts with us! We appreciate hearing back from the community.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Design
good controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best controller i felt in a long time, it was good to use and looks good for my collection
I would recommend this to a friend - Pros mentioned:Design
Works well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its always nice to have a brand new controller that looks good
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great super happy with purchase. Would purchase again.
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox series x controller
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the controller. It’s the one he really wanted
I would recommend this to a friend Nice second controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good controller. I use this as my travel controller so it has traveled nice and works great with Xbox live on my PC and steam games.
I would recommend this to a friendNew XBox controller for Steam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was wanting another XBox controller due to my kids getting hold of my previous controller. When pairing it to Steam, I noticed certain buttons were unresponsive. These were X, A, and the left button and trigger up top. I used the Steam controller configuration and testing, outside of any game, to notice those button "died". I caught this controller and another red one on sale during the past holiday. I paired them both up to my laptop and had no issues. I didn't have too change any settings in Steam. Just plug and play....
I would recommend this to a friend- Pros mentioned:Overall performance
New controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new controller and this is exactly what I was looking for.
I would recommend this to a friend - Pros mentioned:Overall performance
It works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a controller, works as intended. just doing this review to maybe win a 400$ gift card
I would recommend this to a friend - Pros mentioned:Color, Grip
Nice improvements
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the color. The grip on these feel very nice. Also, button layout much better and buttons more responsive.
I would recommend this to a friend - Pros mentioned:Grip
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller..feel good in hands..the only problem I had with previous Xbox controllers that RB button stop working and went through 3 controllers with same problems..hopefully they fixed the problems with this version but I highly recommend that you buy the protection plan so it at least you get piece of mind..best part about the protection plan is that BestBuy will replace it not fix it which is huge +! Bought it when it was on sale which was $44.99..
I would recommend this to a friend The standard for a reason
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're going to buy a controller for your Xbox One, buy the official one. I've bought six of these so far for various uses and never had a problem. Pairing with Xbox is easy enough. Pairing with PC is pretty easy too. I miss the Xbox 360 series controller LED that let you know which player you were though. Get this controller over a 3rd party, cheaper alternative. And get lithium AA batteries. They last longer and leak battery acid.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Juliana,
We're happy you've found the reliable solution you were looking for in your new Xbox Series X/S Controller! We've designed your new device to host an easy-to-use interface, and all of the in-game control and dexterity you could want when playing through your favorite next-generation title, and couldn't be more excited you've been enjoying the experience. We're thrilled to receive your recommendation! Thank you for sharing your feedback, we appreciate it!
Happy Gaming,
Brad - Xbox Customer Care
- Cons mentioned:Stick drift
Xbox game controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the design of this controller and there is no lag or drift even with heavy play
I would recommend this to a friend