Customer Ratings & Reviews
- Model:
- QAU-00011
- SKU:
- 12329755
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Great controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been waiting to get this controller for awhile. Love the color and feel. The controller is smooth and handles well while playing my xbox series x. It's a must buy.
I would recommend this to a friendNo help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nobody around to help! Some shopper was helping 3 people! Not good.
I would recommend this to a friend- Cons mentioned:Buttons
Lasted 1 month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller lasted 1 month and now has a drift in both joysticks. I’m a casual player and have work so I don’t play too often. As the newer controllers and systems get made, they continue to fall in quality.
No, I would not recommend this to a friend Spend a little more for something better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usable but quickly started dragging. I won't be repurchasing.
No, I would not recommend this to a friendQC isn’t great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft needs to stop cutting corners with producing these
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry if there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
This one = bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one quit working randomly. Not sure what happened or why, but it doesn’t work. The white one that purchased does. I didn’t get it wet or drop it, the batteries were brand new. Very peculiar.
No, I would not recommend this to a friendGreat looking controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking controller! I just needed one to replace one that got the dreaded stick drift and this one did the job.
I would recommend this to a friendcool colorway
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool remote, nice to have some variety and stands out better than the black when hunting thru a teens mess for them.
I would recommend this to a friendCool looking controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this controller for 2 months no issues. The one thing I do not like is the location of the share button I accidentially hit it all time.
I would recommend this to a friendNot worth $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought June 2nd , stick already has players stopping while trying to play sports games. Not even 6 months old. Best buy says call Xbox.
No, I would not recommend this to a friendAlright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really just a cheap controller that will do the job.
I would recommend this to a friendDefective Unit. Trigger rumble does not work right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller works just fine, but the right trigger has a problem with the vibration. The right trigger rumble is much more weaker than the left and it is extremely noticable when playing racing games like F1 2020. I tried it with my xbox one controller, and the trigger rumble works 100% fine.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry there's an issue with your new Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, our team at Xbox Support may be able to help. We recommend reaching out to them here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Xbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item works great! The only thing I dont like is the white back. I wish it was black makes more sense with the colors.
I would recommend this to a friendDrift Issues
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller suffers from analog stick drift issues. I have already had my first controller replaced, and now the second controller suffers from the same issue.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Matt,
We're sorry there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Not good used. Had extreme drift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it certified pre-owned, but it came with unacceptable drift. It was unusable. Had to return it. I wouldn't purchase a used controller from Best Buy again.
No, I would not recommend this to a friend No more going afk to clip stuff!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The addition of the share button helps with the problem of having to stop what you’re doing in game to clip something.
I would recommend this to a friendJust so so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality of product, some scratches on the back
No, I would not recommend this to a friendController
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits nicely in my hands. I bought it as a second controller to have just in case anything happened to the original.
I would recommend this to a friendChristmas Present
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't really review because it was a Christmas present... I can say thanks to Best Buy for the reasonable price.
I would recommend this to a friendFeels a little flimsy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fine but for the price it felt kinda flimsy! Takes AA batteries (I shoulda read). But I’m also not using it for gaming, but for my CNC machine
No, I would not recommend this to a friend