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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35279 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1381 Showing 27,601-27,620 of 35,276 reviews
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift! My son loves it. Apparently it has a button his other controllers don't. I have no clue, because as he says, I'm old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Xbox Series X Controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement controller after original needed replacement from over use. All good, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with no problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing works amazing haven't had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have a second controller for my wife loving the couch co-op

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great latest model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to get this latest model of the controller. All the buttons move smoothly. The hybrid D-pad is a great improvement for gaming.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are enjoying your new Xbox Series X/S Controller, and that you've found it to be a truly next-generation experience! Whether it be the smooth button operation, added textured grips, or the optimized D-pad functionality, we couldn't be happier to know you are appreciating what your new device can do for your gameplay. Thank you for taking some time to share your thoughts with us! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter is happy and has no complaints, so this means I’m a happy grandmother and I have no complaints either!! Happy customer;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great xbox controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love the xbox and this controller has survived quite a bit of abuse and still works great. Reliable xbox gaming controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear your kids are loving their new Xbox Series X/S Controller! We've built your interface to withstand even the toughest of gaming sessions, and we're happy to know it continues to offer you and your family a quality gaming experience. Thank you for sharing your story with us! We appreciate your feedback, and are thrilled to be a valued addition to your family's setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always come here for my video gaming needs and what I need is always in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected with no issues. Kids like having options besides just black and white.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good controller

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Same great controller with new colors, works well wirelessly on PC

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sturdy controller. Much stronger case than the one that comes with Xbox. Not liking the button in center below the controller power button. I accidentally keep taking screenshots with it that I don’t want. Other than that, nice product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC Connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works suprusingly well with connecting to my PC with the Blue tooth option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Xbox Wireless Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Xbox Wireless Controller for Xbox Series X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controller's out there you can connect it wireless to pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, light and responsive to quick movement.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, delivered on time, happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always happy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best products from best buy.never let down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVED IT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girl loved it now we can play xbox together wooo!!!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Shame on you Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new models are better quality but they can still get stick drift. They still don’t come with a back grip. These are clearly designed by people that do not use them. I have a box full of controllers that only have one button broke. Microsoft is supposed to be a prestigious company but they do not stand behind their product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice basic controller. I had two of them. My son and I played twice a week.

    I would recommend this to a friend