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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1406 Showing 28,101-28,120 of 35,279 reviews
  • Rated 5 out of 5 stars

    360 vibes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure what it is about these white remotes but gives off the xbox 360 vibes all day! love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controllers i have a bunch of them they taking a good beatin.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xboxcontroller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The classic xbox controller inventoried for you at best buy. They should be a bit cheaper by now but overall a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite controller. Great movement with the sticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gimme gimme that card for Christmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only doing this for the chance of that card. Mmkay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful!! Works well!! No issues at all so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new controller No issues so far…………………….

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just console

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if for console have the same problem but for pc if you try use it with Bluetooth the connection drop plenty time but beside that is good with the cord

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Jose,

      We're sorry there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.

      Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift, but have bought in the past. Best Buy employees are super friendly and always help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friends on the weekends

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son said it was just what he needed. I was an additional controller. So his friends could play with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on windows bought for my PC Show me feels like the same old Xbox controller nothing special

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it doesnt have the haptic feed back you would hope for, still just as great as all other xbox controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it's suppose to...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kiddo. It works great. Only feature I'm not a fan of is the screen shot button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes! Thank you best buy! Finally had the controller I wanted in stock! I love shopping there, the prices are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The official Microsoft Xbox controllers perform the best and the white color is a great finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controllers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new product for one that will end in two years. Had a protection plan and all I had to do is swap it out and add new plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his new controller. He and his friends play regularly since they have been doing the distance play time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best special edition controllers xbox has made

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best non-Elite Xbox controller yet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this controller has held up the longest of any I've had. Really the only con that comes to mind is that the thumbsticks got a dirty brown tint to them very quickly and I wash my hands frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 3 out of 5 stars

    Average.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box the left trigger is giving me issues. Like it’s not lined up right it will occasionally stick. Controller looks good and feels nice. Just the left trigger issue.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Buddy,

      We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft