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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35310 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, vibrant color, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery life and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1662 Showing 33,221-33,240 of 35,307 reviews
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good average product purchase for my Xbox and work just good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trigger stuck all the time, Bluetooth worked well, ended up exchanging it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can’t head in headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really hear my headphones only on this controller. Work fine with all my others. It’s like I can only get the volume half way. Thinking it’s a glitch with this controller but I’m outside the return period.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it no stars if i could. The controller's A button starting sticking a month after using it. I called to get it replaced only to find out that i have to bring it into the store to do so. That is not an option for me as its a couple hours away from me. They said they would give me a replacement if i came in but i would need to buy another warranty for the replacement. Lesson learned...won't be shopping here again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to break very easily, I have had to get one about every month

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tammy,

      We're sorry that there's an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Typical Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your typical Microsoft controller. It will break in one year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming son

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons must haves, wireless controller for Xbox. He likes to be able to sit away from his Xbox, comfortable in his chair or bed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this for gaming and it is a little noisy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller , ergonomic , big enough for large hands but still small enough for smaller ones . Overall a great design .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been playing with for six months and now trigger button sticks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Looks cool and works well for son

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it. It looks cool and works well with his gaming (lots of fast edits and builds in Fortnite and he said it's very responsive). No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this in sale and has been great! Controls are easy to use and there is little to no effort when connecting to tge xbox

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had horrible stick drift within the first 2 weeks and couldnt get my money back. Good thing i bought their warrenty. Even though it sucks to do, buy the extended warrenty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing to stand in line for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, doesn't come close to standing in line for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does not work with Apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure its fine for Xbox but it is no longer compatible with Apple.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Darbley,

      We're sorry that your experience with this controller didn't meet expectations. Apple and Microsoft are working together to bring iOS compatibility to this controller in a future update. We recommend checking with Xbox Wire for updates here: https://news.xbox.com/

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Every controller is different, QC may vary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this item because the "X" key was sticky - it wasn't smooth to press and would have a stickiness to it. Haven't had issues with Xbox Controllers out of the box like this before but I was just lucky to get the faulty one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Quality is sad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a year and the drift in the thumb stick is horrible. Very disappointed in the durability.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The botón A is no work very good I need press to hard and is so pushed

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with the A button on your Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. We suggest contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Xbox one controller utter garbage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two controllers and both of them started having issues where the buttons would miss performing the action. It degraded to the point you couldn’t even load a game because the thumb stick would dance all over the screen and the A button stopped working completely.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Game on

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like capture button in middle of control my thumb always hits it

    I would recommend this to a friend