Customer Ratings & Reviews
- Model:
- QAU-00011
- SKU:
- 12730709
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's overall performance, appealing color, comfortable grip, and excellent design, along with its ease of use, impressive compatibility, and seamless connectivity at a great price. However, some users have expressed concerns regarding stick drift and unsatisfactory battery life. Additionally, minor issues such as button sticking and the size being too small for some were noted.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color, Overall performance
Its a smooth controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great looking and awesome controller. The color is awesome too
I would recommend this to a friend - Pros mentioned:Overall performance
I love best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller great controller no stick drift snd employees were helpful
I would recommend this to a friend - Pros mentioned:Grip, Overall performance
Comfortable grip
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really useful and comfortable grip on the back of this controller. Everything else is rock-solid as last gen.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to know you appreciate the added grip textures and overall quality and design of your new Xbox Series X/S Controller! We made sure to include beloved elements of past models, while optimizing the rest for next-generation gaming. We're excited you have found it to suit your needs as a gamer! Thank you for sharing your experience with the community. We're glad it was a good investment for you and your setup!
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Feel, Overall performance
Great affordable controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this controller feels great in my hands and works well
I would recommend this to a friend Xbox brand controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the controller for my kids to play Xbox. No problems.
I would recommend this to a friend- Pros mentioned:Overall performance
Does what it should
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a controller, it controls. Works with my pc havnt tried on anything else.
I would recommend this to a friend Xbox controller time
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on sale… not much noteworthy sans the color… standard fare Xbox controller here… does as advertised… decent battery life
I would recommend this to a friend- Pros mentioned:Overall performance
Great controller for a great console and Pc
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is truly a great controller for X-box and Pc. The X-box controller feels durable and comfortable. There is some weight to it and the controller buttons feel absolutely smooth. Another positive is that you have the option to choose from a variety of colors, rather than just a few.
I would recommend this to a friend Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very gr8 product loved it still have it today 2 years later
I would recommend this to a friend- Pros mentioned:Color, Overall performance
great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great color and great quality now i know which controller is mine and which one is for the other player.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Jose,
Having an extra controller around for when friends join your session is the perfect reason to pick up your new Xbox Series X/S Controller. The available Pulse Red colorway is just a bonus compared to the in-game control and precision it offers. We're glad you have been pleased with your purchase! Thank you for sharing your thoughts with the community. We appreciate it!
Happy Gaming,
Brad - Xbox Customer Care
- Cons mentioned:Stick drift
OEM controllers for the win
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller performed as expected, no real issue. It is still going strong and no stick drift issues after over a year.
I would recommend this to a friend - Pros mentioned:Color, Feel
Excellent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent color, it feels really well on the hand.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best controller for all-purpose gaming. Works with PC
I would recommend this to a friend - Pros mentioned:Design
Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, would recommend and amazing design:)
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what you expect, durable, though it does use a lot of batteries buy a rechargeable one and thank me later.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Dave,
We're glad that this Xbox wireless controller fits your needs. Investing in a rechargeable battery pack is an excellent suggestion, especially if you're a frequent gamer. We recommend the Xbox Rechargeable Battery and USB-C Cable for Xbox Series X/S. For more information, go here: https://www.bestbuy.com/site/microsoft-rechargeable-battery-usb-c-cable-for-xbox-series-x-and-xbox-series-s-black/6430661.p?skuId=6430661
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Xbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good until it doesn’t Prone to stick drift , and even after all this time Xbox has not addressed the issue..no color fade just good old stick drift after about 3months
I would recommend this to a friend - Pros mentioned:Grip
Red nice grip controller Xbox One
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable controller. Love the color and grips. Perfect for my hands. Easy to use and control. Amazing.
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect Controller!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad it was available and pick up was easy. Great controller for the new Series X Xbox. High quality for sure.
I would recommend this to a friend - Pros mentioned:Feel, Grip
Feels great on your hands!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller. Feels great when holding it. Texture grips are a great addition. Smooth and slick looking!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for taking a few minutes to share your experience with the community! Whether it be the improved grip textures, next-generation design, or simply the overall comfort of your new Xbox Series X/S Controller, we're thrilled you have found it to be a beneficial addition to your gaming setup. We appreciate the kind words, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Color
EXTRA CONTROLLER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as a spare, love the color even tho it doesnt match my series x lol. My only complaint is still not being a rechargeable controller is crazy in 2025 lol.
I would recommend this to a friend