Customer Ratings & Reviews
- Model:
- QAU-00011
- SKU:
- 12730709
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.
This summary was generated by AI based on customer reviews.
Great controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller! Love the color. Easy to use. Happy with purchase.
I would recommend this to a friend- Pros mentioned:Overall performance
Game Controller - pc games
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product! Son doesn’t have any complaints. Seems to work as desired.
I would recommend this to a friend Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had no issues with the controller. It does what it was intended to do and that is to be amazing.
I would recommend this to a friendVery nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect to play video games with certain sensibility and the style looks very good
I would recommend this to a friendGood controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a gift for my sister, she said it was good
I would recommend this to a friendGood Controller!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller! Works and looks great!! Would definitely recommend!
I would recommend this to a friendGreat Controller
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller. Pairs with my Xbox One and my laptop. Pairing on laptop is very easy and straight forward thanks to the bluetooth. Will buy again.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
The cross-platform functionality of your new Xbox Series X/S Controller is a real perk! We're proud of the seamless connectivity and performance we've built into your new interface, and couldn't be happier you have found it to be a beneficial addition to your home setup. We're happy to hear you'd buy it again! Thank you for sharing your thoughts with the community, we appreciate it!
Happy Gaming,
Brad - Xbox Customer Care
- Pros mentioned:Feel
Series x controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is pretty much the xbox one controller. It slightly smaller and has a great feel to it. If you like the xbox one controller you will like the series x controller
I would recommend this to a friend - Pros mentioned:Overall performance
Best purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is Santana looking for all the time? and finally, I got the right thing. I like it.
I would recommend this to a friend - Pros mentioned:Color
I like purple
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a controller like normal but a cool paint job , so five stars I like it
I would recommend this to a friend - Pros mentioned:Grip
Son Loves It!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my son because we bought him the series x and he loves it! Well built and has good grip, he goes through these like crazy because he plays Fortnite!
I would recommend this to a friend - Pros mentioned:Design
Best limited edition controller yet
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller, excellent design and details. Perfect for a Starfield fan!
I would recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item for the use of gaming on my new system. Great product for the price!
I would recommend this to a friend- Pros mentioned:Overall performance
True Beaut
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Beautiful controller. It'll definitely elevate the gaming experience
I would recommend this to a friend - Pros mentioned:Grip
Good controller worth buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller works great has like a rubber filling on the back so it does not slip all in all a good controller
I would recommend this to a friend - Pros mentioned:Color
Unbelievable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the xbox controller? Well hold into your seat because this is that plus it is red.
I would recommend this to a friend Carlos game
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son, he absolutely loves it!!! He said it’s lightweight and easy to use
I would recommend this to a friend- Pros mentioned:Color
Blu
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great feel and stunning color option for the Series X. Toggles seem to be looser than previous interactions of the controller, but so far so good.
I would recommend this to a friend - Pros mentioned:Overall performance
i bought it for a friend, and now I want one...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is Beautiful. honestly, grab yourself one if you see it in stock. feels great in your hand as well. I bought it for a friend, and now I want one...
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We have to say, you are a really good friend. And, good news: there are plenty to go around! Thanks for taking some time to share your story with us. We're excited to hear you are enjoying your new Xbox Series X/S Controller, and that you're loving the new Pulse Red colorway. Gaming socially is our favorite way to play, and we're thrilled to be a part of bringing friends together.
Happy Gaming,
Brad - Xbox Customer Care
Bluetooth Mode Issues- Hold off if PC use case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on launch day. Okay build quality- the anti slip material feels kind of cheap but that is by design. It takes a bit to get used to. The buttons are firm but I have been more impressed by cheap Logitech basic controllers, we will see how long they last- will update if they go out. Excellent lightness Has intermittent disconnection issues- maybe I got a lemon but a firmware update made them less frequent. I'd pass on this until they sort out the Bluetooth issues. My main use case is on PC in bluetooth mode. Have tried on various different PCs with different bluetooth adapters and with latest Windows 10 20H2 update, and Xbox accessories app and latest app updates. Still this issue occurs. All in all it's not a bad mid tier controller. The triggers are an improvement for sure.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care