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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35122 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1049 Showing 20,961-20,980 of 35,122 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just as great as described. My kids love it and use every day for their fun.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game Control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson was excited to receive his gift. He immediately started using it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome and is way better than the regular Xbox one controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller love the clear look on it with the gold worth buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is really cool and I like the controller for my new Xbox. It’s perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Red game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice grip and easy to handle it’s not my favorite controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for xbox and laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great was able to connect to laptop to play games online

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what its supposed to do. I do like the small redesign that Microsoft has done. Feels a bit more comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller and it works really well with the console.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good remote it has rubber feelings to it and the color is out standing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buggy and inconsistent on PC when using Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a new Windows 10 PC build. I prefer first-party PlayStation controllers, but it always seemed to me like more PC games have native Xbox controller support. I figured I'd make the jump, as a result. Overall, I'm disappointed with this controller. It feels okay to use, and while I still don't like the Xbox face buttons, the S|X controller is way better than past Xbox controllers -- when it works. That's the problem, though. The fact that this thing has not been able to stay connected over Bluetooth since I got it has made it impossible to like, let alone love. There was a period of time where I had a fix in place by installing my PC's WiFi antenna, but that no longer works (other BT devices connect no problem). The controller connects and then disconnects frequently whenever I start a game. The only way I can get it to work is through a wired connection. Ultimately, until this thing is patched with a fix, I can't recommend it. I've tried reinstalling drivers, updating the controller, reconnecting the controller, everything. I don't know what changed, as there was a brief period where it was working, but that's no longer the case. I know there's a separate USB dongle that may work better, but there's no chance I'm spending another $25+ on a controller that's already cost me $80 after accounting for the rechargeable battery I had to buy separately. Seriously feels like a waste of $60. The second they make a black PS5 controller, I'm jumping back to Sony's ship for that.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Perry,

      We're sorry that there's an issue with connecting your new Xbox wireless controller to Windows 10 PC via Bluetooth. If you've already updated the controller's firmware and updated Windows 10 on your PC to the most recent version, another solution is to connect it to your PC with a USB-C cable. Otherwise, our team at Xbox Support may be able to assist here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Texter design it feel good better I love it great Control good job Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing I got it for my brother and he loved it

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the new controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the textured feel. it reminds me of the elite controller's textured feel.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Darrell,

      Thanks for the feedback. We are happy to hear that you're a fan of the controllers textured feel. We hope it enhances your gaming experience!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    my son loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this to play video games on his laptop. He loves it. Its easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No Complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. Works and feels as advertised. Can not complain about anything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like I expected it to. It is very easy to set uo and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nothing new but it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality game controller. Nothing new, no updates, but it works good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! I use this mainly on my gaming PC. Have had no problems yet!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great! Feels good in the hands and looks great as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Andrew,

      We're thrilled you are enjoying the experience of your new Xbox Series X/S Controller! Hosting an optimized user interface, and a sleek, colorful design to boot, there's a lot to love about your new device. We're happy you have found it to be a beneficial addition to your next-generation setup! Thank you for sharing your thoughts with us. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft