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Customer reviews

Rating 4.7 out of 5 stars with 34566 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the appealing color, quality, and ease of use of the Xbox Wireless Controller. Many appreciate the comfortable grip and feel, along with the overall design and broad compatibility. However, some customers have reported concerns about stick drift, connectivity issues, lag, and the controller's size. Despite these issues, the controller is generally well-received for its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 34,566 reviews
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Series X controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original controller that came with my Series x developed drift. I bought this one as a replacement while Microsoft was sending me another under warranty. This one works exactly as expecte and now I have 2 controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the new feel and modern look to the control from its original. The texture is nice if you have sweaty hands like my self. Doesn’t drain batteries fast and the vibration since on there is well timed with whatever game you’re playing.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome controller!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new design. I'm using this on my Xbox One since the XSX is sold out everywhere still. The triggers are so much better and also the d pad has been improved. I hope Best Buy gets more Series X consoles soon because I really want one for my birthday in a few weeks.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you love the updated design of your new Xbox wireless controller. We're glad that it works well with your Xbox One, too. Thank you for sharing your experience; we hope you have a lot of fun using it with your Xbox Series X when you are able to get one.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Controller for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Xbox controller I have purchased from BestBuy. The price especially during holidays is very reasonable and I’ve never had any issues with them. I order online for store pickup and it’s always very quick and good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much and go well with the pc ……………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox remote *shiny*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy never fails to set the bar high! Delivery was fast as usual and my box was in great cindition. The remote itself... beautiful. Stunning. A blue see through work of art for all of my gaming pleasures! 10 out of 10 would order again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color for a great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has been killing it with its controllers. The most comfortable controllers in gaming with a variety of color options to choose from

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Thank you for being type-c

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every product I own uses a type-c cable and I was getting tired of pulling out my micro-usb just to charge my old xbox one controller. I decided to bite the bullet and pick up an xbox one s controller. For the most part, not much difference in the controller itself, I do like the new D-pad style and slight texture they incorporated for better grip. The white goes great with my PC setup as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts about your new Xbox wireless controller. It's great to hear that you're a fan of the ability to connect via USB-C cable, and that it's working well with your Windows 10 PC. We hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Coolest Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks awesome, every controller's design is slightly unique, and doesn't break down like the Elite controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is nice, husband is a gamer and needed a new controller and this one has lasted quite a while

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    works

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got so we could play multiplayer on the xbox s and it did great. color and quality are both nice

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and controller color. Highly collectable. This is a plus for this unique color scheme

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, very comfortable grip and responsive

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its Clear... and Works...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an Xbox controller, but clear and also has rubberized grips on the back. Works great, looks great, and does what its supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller does its job. They dont last long but the warranty is the best part of getting the Controller

    I would recommend this to a friend
  • Cons mentioned:
    Buttons, Stick drift
    Best Buy Employee

    Rated 5 out of 5 stars

    Works great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome. It matches my red room and it feels solid. No stick drift, and no sticky buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Black best controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this controller I like the way that it feels the buttons are smooth and easy to maneuver I like that the color is black I have other colors but the black one is real smooth . I like the way that they made it good deal Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Overall performance

    Rated 5 out of 5 stars

    Great Controller Designs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox does not disappoint when it comes to controller designs. The quality and detail on the front and back turned out great. Firm grip on the material.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Good but MSFT Needs to Improve Quality Assurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Xbox Series X/S controllers are suffering from some QA. The Xbox "home" button on the particular one I received gets stuck and sometimes I can't press it down without fiddling with it. The rest of the buttons work well and it functions as expected otherwise. The red looks really sharp, but keep in mind, the backside is white, and can get dirty easily.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Works perfectly as intended.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works exactly as needed. Color of the controller is nice too, and paint hasn't shown any signs of damage after daily use yet.

    I would recommend this to a friend