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Customer reviews

Rating 4.7 out of 5 stars with 34713 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers often highlight the appealing color, quality, and ease of use of the Xbox Wireless Controller. Many appreciate the comfortable grip and feel, along with the overall design and broad compatibility. However, some customers have reported concerns about stick drift, connectivity issues, lag, and the controller's size. Despite these issues, the controller is generally well-received for its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 34,713 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers Are the best. But. from Best Buy During Thanksgiving sale. Could not be happier. Holiday return Policy is excellent. I didn't have to return. I'm enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series S/X Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, always love the 1st party OE ones. Always been a big fan of the Xbox controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this color for this controller. It’s a Xbox controller made by Xbox, you already know it’s great quality!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg yesssss!!!!!!!!!! Buy buy buy I gift this to myself for being a hard worker I no longer own it because I gave it away but I had a blast when it was mine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always Nice, Great Move by Ggek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good, nice move by the Geek Squad updating to Total Tech. They now cover all my electronics, computer and video game systems and components purchased at Best Buy. Really glad I purchased the coverage years ago…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2nd controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. Needed a 2nd controller and I only buy controllers from the brands. 3rd party controllers are trash!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you're in the market for a controller, Get this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, feels good. Besides the obvious strengths of this controller, the fact that it looks this good is almost a feature in of itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this controller if you really need a controller and save money comes looking new and doesn’t smell bad like the ones from GameStop that smell like cigarettes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful well built controller that I got for my girlfriend, she likes the textures of rubber on the back of the handles

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A normal xbox controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A normal x-box controller exactly what you expect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller for a full time gamer and it feels good in your hands

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Whether a hardcore gamer, or more of a casual player, you can do no better than to pair up with your new Xbox Series X/S Controller. The in-game control and precision it offers is unmatched! We're happy you've found the interface comfortable, and the experience to be what you were looking for. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time a controller break i’m coming back to best buy because this controller sometimes feel better then the one that comes with the consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say this is the best color xbox controller to buy right now and this current generation, I do wish the handles were slightly larger if I had big hands and my pinkies tend to crank up after playing a video games for a little while

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fantastic controller, not really wireless.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Xbox Wireless controller I've purchased recently. And actually, this is a replacement. Both of them are great to use and hold. The weighty feel in your hands are you play games is fantastic. The buttons are responsive and the tactile design of the controller is beyond what I was expecting. But - I purchased this to be used as a wireless controller for my PC via Bluetooth. And it does that, for about 5-10 minutes then it begins to disconnect quite often. And usually at inappropriate times. Like when your playing Elden Ring and fighting a boss. Or trying to dodge an attack and you die. Again and again... and again. I've also tested it with my phone and in various places around my house(just in case it was interference on my part) and no joy. I will be returning this one soon, and I hate to do that, because it really is a great controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller that I was able purchase from Best Buy since they price matched a competitor. It has been a month or so, no drift so far. Hope it stays that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to the game release so that i can ise this controller in earnest. It is probably one of the coolest Xbox controllers to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely would recommend this controller. has very good grip and is just comfortable to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, works well and is a nice color pink. My daughter loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need to reconnect to PC everytime

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing with handheld controller is great for many pc games. The only reason I took of one star is the connectivity issue. You need to reconnect everything you use the controller (I mean, delete the controller from the device list and reconnect which is a pain). Googled around, and it says it's by design the controller will work with PC like this. MS should do better on the compatibility side.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking some time to outline your experience for us. We're happy to hear you are enjoying the playability of your new Xbox Series X/S Controller, and taking advantage of its cross-platform functionality. We're sorry you've encountered an issue with connectivity, and we think we can help. Below is our link to helpful guides and tutorials aimed at troubleshooting any issues you may be having. Find the solutions you're looking for, right here: https://support.xbox.com/en-US/help/hardware-network/controller/connect-xbox-wireless-controller-to-pc

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is good, but like most xbox controllers, I expect stick drift relatively quickly (within 1 to 2 months it starts drifting around a 3 for most games with adjustable drift).

    I would recommend this to a friend