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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35268 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is widely appreciated for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1502 Showing 30,021-30,040 of 35,265 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller very reliable also love the color .

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just average. I love the way it is designed, but not so much the quality of the plastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected. No issues what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Xbox Wireless Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good overall Wireless controller - outside design is nice and my son enjoys using it. No lag in pressing the buttons which is the reason he needed a new controller.

    I would recommend this to a friend
  • Cons mentioned:
    Buttons

    Rated 2 out of 5 stars

    broke after 364 days

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much of an upgrade from the Xbox controller. Textured handles are nice. Buttons started sticking a little but nothing a little cleaning can't handle. Right bumper broke a today so it lasted almost a year. Not entirely sure if it's Elden Ring related. I would attempt a repair but I lack the right right sizes of screwdriver.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller, so so quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller.. i just wish they would last like the older ones, i have to buy a new one every 6 to 8 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller different charging cable for the battery pack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smoooooooth and light. Love it. No problems and easy to connect!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the weight of the Xbox Series S/X Controller and that it is easy to connect. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller, fits in the hands well. The new D pad is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered sooner then I though. My son loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than xbox one controller with reduced input lag

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you are enjoying the next-generation performance and design of your new Xbox Series X/S Controller! We've made a ton of improvements over past models, and couldn't be happier you've found it to suit your needs as a modern gamer. Thank you for taking a few minutes from your day to share your thoughts! We appreciate it, and are happy to be a beneficial addition to your home setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his controller. He wanted it as one of his gifts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for product for the value. Works with the newer console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great when plugged in but wireless with some games it map buttons wrong. known problem and still waiting for Microsoft to fix with firmware

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    As described, delivered on time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas present, so not used yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice colors for the controller!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Duke colors! Enough said! And the grips feels better. Lighter also!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    RB Button Stopped Working after 2 Months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this item it’s a good item but my RB button stopped working 2 months later can I get a replacement? My warranty ends 10/12/2021

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Works amazing. Very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controler

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, but I personally like the original + button, it seems more stable and gave more reliable feeback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent control, best for kids and Best Buy is the best store

    I would recommend this to a friend