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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35378 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the product for its exceptional overall performance, accurate color, and comfortable, high-quality grip. While users appreciate the intuitive design and seamless connectivity, some have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the device is highly regarded for its ease of use and impressive compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 35,375 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this controller and is good because i can use with batteries or conect with cable that us something that is good for me and the color is a magazine is comfortable is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controler is awesome, very easy to use the grip is very nice stays in your hands easy to control. Also I love the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was shipped fast and was in perfect condition when i got it. Controller feels really good and looks so good. Good job best buy for the shipping and good job xbox on this design

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great toy. I got it with an Xbox pass and is the perfect match. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son, and so far he loves it. It works well, and there haven't been any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Solid if Not Revolutionary

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should state up front that I don't have an XBOX Series X or S. I picked up the new Controller to play with PC games. And, on that front, it's been a bit of a mixed bag. Set up wasn't as simple as I thought it would be. I didn't care for the Bluetooth connection as it kept dropping every so often. Using an Xbox adapter was the most reliable option, but even it couldn't sync up with the controller at first. I had to plug the controller in via usb-c to usb-a cable and run the Xbox accessories app from my Windows 10 PC. At that point, the controller received a firmware update and everything worked. Well, everything except the media share button. As of today, that button still does not do anything on my PC. It doesn't appear to be mappable and it doesn't launch any screenshot or video cast feature. The textured grip is nice. The USB-C port is a welcome addition. Everything feels slightly better than the previous model, but still no motion control support and the media button is currently useless on PC. D-Pad is nice, but I barely use it. All-in-all, a good controller, but if you already have a working Xbox one controller on your gaming PC, this controller may not be worth it at the moment.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes to share your insights with us, we really appreciate it. We're excited to hear you are enjoying the improved feel and grip of your new Xbox Series X/S Controller, and that you're taking advantage of the added USB-C port. For any and all connectivity issues you may be having when syncing with your PC, we recommend visiting the following link to helpful guides and tutorials to help get you up and running: https://support.xbox.com/en-US/help/hardware-network/controller/connect-xbox-wireless-controller-to-pc

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extra Effort

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a shipping delay for this order. Best Buy ised an alternative delivery service to make sure it arrived on time. Very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Grip

    Rated 5 out of 5 stars

    Solid Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, does the job. I prefer the slightly updated feel (more grip I guess) where you hold this controller, compared to smooth feel on the controller that came with the original Xbox One.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    It looks pretty sick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sharp design, if you look at it from the top down it appears to be blue but at angle it’s a very nice purple. The textured grip on the back is also very nice and has a good feel in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a worn out one. Works perfect. Easy to hookup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and operation. Works perfectly! Great addition to the gaming system!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    Character, in a controller.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and feel of this controller, knurled backing makes it feel great in the hands. Buttons and joysticks are solid, and i love the color scheme. I bought two of them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new controller so I picked this one up. It’s lasted the longest so far.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I saw this controller I knew I had to have it. I been a fan of doom and this one had a lot of detail to it. Way more effort was put into the thought of it. Same great Xbox series controller with a great look.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller the color is what got me but even on the handles there are lil grips so that was a great add

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the red color!!! I do wish the whole controller was red but it is what it is. Love the screenshot button and the extra grip on the triggers. This controller works on Xbox One and Xbox Series X|S systems.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled to hear you love the new colorway! Thanks for taking a few minutes to share your experience with us. We're excited that you are enjoying the new screenshot function of your Xbox Series X/S Controller, and that you appreciate the new grip design.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip, Overall performance

    Rated 5 out of 5 stars

    Great controller defendable a upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! I love it! I don’t have a Xbox series X but it works with with my Xbox one S. If you need a new Controller and can’t afford the elite Controller than this guy is for you! Also the grippy thing on the back is good For if your hands get sweaty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my computer. Button response is great. Colors are vivid and rests nicely in hands. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    Lime Green!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and shes loving it. The change to type-C charging is nice and you cant beat this bright lime green color. The top left/right bumpers, back of sides and triggers are all stippled/ribbed for added grip from those sweaty fingers too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Typically a PlayStation user, but I like this one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good and comfortable controller. I have been used to playing Sony Controllers for the last few years so my hands are accustomed to their grip and style, but I needed a new controller for my PC that wouldn't accidentally connect to my PS5 so I decided to try the XBox Series X controllers. While I can't speak for the wireless ability as my PC doesn't have Bluetooth in it. I can tell you that it is a very responsive controller and very comfortable to use and play with. I started right off with Dead Cells which is a game that I tend to be very fast paced with and this controller didn't slow me down or hinder me at all. Very good controller and not uncomfortable, This generations of controllers from both sides got a very nice style down and I'm for it. The triggers are also nice because when you push them down there's a soft contact rather than a plastic on plastic click which is nice.

    I would recommend this to a friend