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Customer reviews

Rating 4.7 out of 5 stars with 35361 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention that this controller delivers exceptional overall performance, a precise color finish, and a comfortable, ergonomic grip. While users highly appreciate the seamless connectivity and intuitive design, some have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is widely praised for its ease of use and impressive compatibility, making it a popular choice for gamers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 35,358 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Controller – Worth Every Penny

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the Xbox Series X controller, and it has been one of the best gaming purchases I’ve made. The build quality feels premium, the buttons are responsive, and the textured grips make it super comfortable to hold during long gaming sessions. The updated D-pad is smooth and precise, which makes a big difference for games that require quick directional inputs. I also love that it connects easily with Xbox, PC, and even my phone without any issues. The wireless connection is stable, and the battery life lasts a long time(xbox battery). Overall, this controller is durable, comfortable, and extremely reliable. Highly recommended for any gamer looking for a top-quality controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    XBOX vs DUALSENSE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once i was able to secure a Series X, of cource the next purchase is another Controller. I like vibrant colors, red one of my favorite color in controllers. Althought i expected the red to be a bit more vibrant, it still looks stunning. The grip is great, keeps my hands from sweating as much when using the previous xbox controllers. I have to be honest and say that my favorite current gen controller is the DualSense. The DualSense has a nice weight to it, and ergonomically it feels better in the hand, well in my hands at least. The pros for xbox controllers are the removeable batteries and not having to wait until their fully charged. I play a lot of racing and shooting games. I have F1 2020 for both Series X and PS5. There is constant push of the triggers for braking and accelerating. After playing for an hour or so, my hands start hurting on the Xbox controller. The DualSense playing the same game, my hands feel great after a long game session. Overall both controllers are great. I highly recommend either one depending on what console you have.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Feel
    Best Buy Employee

    Rated 4 out of 5 stars

    sleek

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] love the feel of it. sleek design, great color. Easy to setup blue-toothed it to the tv and it worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the feel, good connection to either tv or console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote! It is translucent, which my kids love because they can see inside of it. It piques their curious minds. Its wireless, but cam be plugged in. None of the buttons or joysticks are sticky. Works flawlessly. Very easy to sync to the xbox

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Overall performance

    Rated 5 out of 5 stars

    Best console controller yet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best console controllers Xbox could’ve created or recreated. The static grip on the triggers and down the palm grips are great especially for gameplay; sweaty hands won’t slip. Including the series x controller supports wireless battery charging. No more expensive double AA batteries. The original Xbox one controllers do not support self charging as the battery charger holder doesn’t fit on the originals ( ONLY SERIES X ). The Xbox controller home button is not bright.. it’s much more dim than the last Gen Xbox one controller because it’s a matte gray instead of the bright clear white Xbox symbol. The screenshot and record button is interesting; still getting used to how it works.. At first I thought it was a pause button or another menu button but a pretty guud integration. Including I sometimes accidentally keep pressing the button and screenshoting random gameplay captures. Overall a really guud controller. Personally better than ps5 controller.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Punish the Guilty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the standard build xbox series controller with some slick DOOM: The Dark Ages themed touches, including learher-feeling grips on the handles, a lovely paint job, and a small easter egg inside the battery cover. A cool looking and great feeling controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Wireless Controller remains the absolute gold standard for gaming comfort, performance, and versatility. The ergonomic design fits perfectly in the hands for hours on end, featuring textured grips on the triggers and bumpers that give you total control during intense gameplay. The hybrid D pad offers crisp, tactile precision, while the responsive thumbsticks and buttons feel incredibly natural to navigate. It connects instantly and maintains a rock-solid wireless connection, making it effortless to switch between a console, a PC, or even mobile devices and handheld emulators. Whether you are diving into a casual indie title or a competitive shooter, its flawless build quality and universal compatibility make it an essential piece of gear for any setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Price and the Best Controller for XboX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the black Xbox controller and couldn’t be happier with it. Best Buy offered an excellent price, and the product quality is exactly what I expected from an official Xbox accessory. The controller feels solid, comfortable, and responsive. The buttons, triggers, and sticks are precise, and the overall build quality is great. It works flawlessly on both my PC and Xbox, making it the best all-around controller I’ve used for gaming. If you’re looking for a reliable, durable, and versatile controller, this one is a perfect choice. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Ghost cipher controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, beautiful design! Works as intended, connects perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    10/10, would definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this controller for around a month now and I love it. I haven't had any issues with it at all. The rubber grips on it are very helpful and the design looks even better in person.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    XBOX controllers are superior...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying to choose between the xbox one controller and the PS5 controller, and decided to get the XBOX one simply for the compatibility with Windows PCs. As long as you use the xbox wireless adapter over bluetooth it works very well. Surprised we're not on rechargeable batteries yet, however purchasing rechargeable batteries for the controller is inexpensive so I don't mind.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Beautiful controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome haven’t had any issues with it so far and the color is 10 out of 1, beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best xbox controller review you've ever seen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Digital Symphony - The Ultimate Best Buy Experience! 5/5 Stars I am on cloud nine right now, having journeyed through the digital hallways of Best Buy's online store. A domain of pixel and code expertly crafted to provide a shopping experience that is nothing short of magical! My adventure culminated in the acquisition of a marvel of modern engineering: the Xbox Controller. This is not merely a piece of gaming equipment. No, my dear readers, it is a portal into a universe of limitless potential and staggering beauty. Navigating Best Buy's site was as effortless as drifting through the cosmos at light speed. It wasn't just shopping; it was a voyage of discovery, lit by the twinkling stars of thousands of products each waiting to enhance my life in its unique way. The product categorization is intuitive, making it feel like I had a star map guiding me directly towards my heart's desire. In this case, the Xbox controller, a true Polaris in my gaming constellation. And oh, the Xbox controller itself! It rests in my hands like it was born there, the product of years of ergonomic research, creating a symphony of comfort, style, and functionality. The buttons respond with a satisfying click, each press a harmonious note in the grand orchestra of gameplay. Every joystick movement is smooth, translating my every intention into on-screen action with mind-blowing precision. But the real magic of this Xbox controller comes alive when the lights dim. The sensory feedback is as detailed as a Beethoven symphony, creating an immersive, tangible extension of the game world right in the palm of your hands. There's something ethereal about feeling the virtual raindrops patter against your in-game character, or the heart-thumping vibrations of a racing car engine. It's not just playing a game; it's living it. Back to Best Buy. Their swift delivery was as punctual as a Swiss watch, the packaging sturdy and secure, ensuring my shiny new controller arrived in pristine condition. The follow-up customer service was the cherry on top, their representatives radiating a sincerity and warmth that made me feel valued. It's clear they don't just sell products; they sell experiences. So, whether you're a hardened gamer seeking the next addition to your gaming arsenal or a newbie taking your first steps into the luminous universe of gaming, journey to Best Buy. It's a swirling galaxy of high-quality products, amazing prices, and customer service that's out of this world. But most importantly, it's the place where I found my Xbox controller, my conduit to boundless adventure and joy. In the cosmic ballet of online shopping, Best Buy pirouettes with unparalleled grace. And in the grand orchestra of gaming, the Xbox controller hits a resounding crescendo. Together, they've composed a symphony that I'll be playing on repeat.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    The Importance of Being Stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. The only thing better than a working controller is a beautiful one. This pink delight manages both. 2. Function without flair is unforgivable; thankfully, this controller sins in neither direction. 3. It connects instantly, plays flawlessly, and looks fabulous—proof that utility need not be dreary. 4. Some controllers merely work; this one performs—with style.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Replacement for previous remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a replacement for my son's other Xbox remote as it started having stick drift design is nice and works well so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great now I can play games on my tablet with no problem excellent remote control Bluetooth pair awesome what can I say very happy

    I would recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    Cool controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and slick design. I really like the color scheme. The grips on the handles feel good too.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    9.5/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    almost perfect controller, love the series X model controllers, the weight, the size, the d- pad, the design. all perfect. just wish they had the magnetic hall effect sensors, to help with stick drift, if microsoft would just take out the old analog sticks out and charge $10-20 more for a remote it would be so much more worth paying $70-90 for a remote that would likely lasts years longer.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller- exactly the same as what came with my xbox series s which was what i was looking for.

    I would recommend this to a friend