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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35414 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, color accuracy, and ergonomic grip of this controller, which many users find both aesthetically pleasing and easy to use. While the device is praised for its seamless connectivity and impressive compatibility, some users have noted concerns regarding battery life and occasional issues with stick drift or button responsiveness. Overall, the product is highly regarded for its design and value, making it a popular choice despite these minor technical drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 364 Showing 7,261-7,280 of 35,411 reviews
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a new design for the Xbox controller. It Has deeper intentions for the nonskid grip which means gamers like myself that have sweaty hands can play without slippage! Finally! Only problem is they put a button that causes you to capture a picture of the screen in a very bad spot. I constantly hit it by accident and I’m using memory.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are so happy to hear you are enjoying the design of the Xbox Series S/X Controller. Thank you for sharing your experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to control and it has a great feel.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love the quality and color of this remote..

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    GREAT CONTROLLER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Has good grip on it and love the color .

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Spectacular

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar Shift is beautiful, if you have the opportunity to get it do so. The grips on the back are subtle but nice, the colors really pop and even the grey on the dpad bumpers and back have a nice shift from the normal.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! Im not a huge gamer so a simple controller was my goal. This one caught my eye and its been great! The color is nice, the grips are comfortable, and the buttons are smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the “Best Buy”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works amazing super happy with my purchase and super happy with the customer service I received!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colorway and a great controller. I’m in love with this!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Like a Charm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We have become accustomed to replacing xbox controllers every year. This one works great out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Nice updated controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller I like the color and feel of this

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The Pulse Red colorway of your new Xbox Series X/S Controller is truly eye-catching! We're excited to hear you've found it to be the perfect addition to your home setup, and that you've been enjoying its reliable performance. We're happy you love it! Thank you for sharing your feedback with us, we appreciate it. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great but doesn't work with AppleTV yet.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. I like the new texture that this controller has compared to the previous generation. Only issue for me is that it did not work with my Apple TV yet. I like to stream games from my PC to my TV using the AppleTV but can't right now using this controller. I am sure they will add support for it later but currently it didn't work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Very responsive and for the price is as good as the more expensive ones.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller, does what it is supposed to do. Xbox

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Nick,

      We're excited to hear you've found the reliability and performance you were looking for in your new Xbox Series X/S Controller! Whether it be its precision, design, or even simply the improved grip textures of your new interface, we're thrilled you are enjoying your sessions with your new device. Thank you for sharing your input! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with your base every day controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Overall a good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason its not 5 stars is I would have hoped the texturing was a bit more robust. Id like to see more options for the center button but being able to screen shot on the fly is nice. I couldnt find audio controls in the setup or config so thats :( I do think its BS that it didnt come with a cable - whats up with that? I have gone through 2 elite controllers and did not want to keep spending that kind of money so this was a perfect controller to fill that need. Very happy with the durability so far (much better than my elite was).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect; exactly as desired and ordered. Easy to order online and pickup. Excellent service in store when picking up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice design.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing controller now fix your elite series 2 for us.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    It does the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works perfectly fine straight out of the box. I do recommend getting the rechargeable batteries for this, and it does seem to drain AA like there’s no tomorrow (but then again, I do use it a lot).

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice grip and smoother performance. Battery drains quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is nice and bold. Controller is very durable.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad it was worth the investment! Whether it be the available color options, or more specifically its comfortable user interface and design, we're thrilled you have found your new Xbox Series X/S Controller suits your needs as a modern gamer. Thank you for sharing your feedback! We appreciate it, and are happy to be part of your next-generation gaming experience.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft