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Customer reviews

Rating 4.7 out of 5 stars with 35371 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention that this controller delivers exceptional overall performance, a precise color finish, and a comfortable, ergonomic grip. While users highly appreciate the seamless connectivity and intuitive design, some have noted concerns regarding battery longevity and occasional issues with stick drift or button responsiveness. Overall, the product is widely praised for its ease of use and impressive compatibility, making it a popular choice for gamers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 35,370 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    A Gamer's Must-Have: Xbox Controller Excellence

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Controller reigns supreme with unparalleled comfort and precise controls. Its ergonomic design ensures extended gaming sessions without discomfort. The intuitive button layout and tactile feedback deliver immersive gameplay. Seamless compatibility across devices expands its utility, while impressive battery life minimizes interruptions. Durable and reliable, it excels in every gaming scenario, whether competitive multiplayer or immersive single-player adventures. An essential investment for gamers seeking top-notch quality and performance, the Xbox Controller is a must-have, offering an unparalleled gaming experience. Highly recommended for its excellence in design, functionality, and versatility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Controller vs Switch Pro Controller for PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Introduction I got this controller for PC gaming so that I wouldn't have to deal with connecting my Nintendo Switch Pro Controller every time I feel like playing a game on my computer or the confusion of game UI's not perfectly matching the Switch Controller. Feel The controller works well, but it's slightly less comfortable feeling in the hands than the Switch Pro Controller, though it is nice to have actual triggers, which is what the Xbox Controller has over the Switch Controller. Both feel really comfy in the hands though. The d-pad on the Xbox controller is better for quarter circle inputs than the Switch d-pad, but not by a lot. However I do think the d-pad on the Xbox controller is overall better than the Switch Pro Controller. Price The Xbox Controller is 10$ cheaper than the Switch Pro Controller, however the Xbox Controller does not come with a cable or a rechargeable battery, which is included with the Switch Pro Controller. The rechargeable battery pack + cable costs 25$, so if want both the Controller and rechargeable battery, it costs 15$ more than the Switch Pro Controller, though I suppose at the very least this also means you can replace the rechargeable battery, which isn't possible with the Switch Pro Controller. What the Xbox Controller does come with is 2 AA Batteries, which is what you use if you don't have the rechargeable battery. I wish the controller at the very least came with a cable, since you need one to update the Controller's firmware, but at least on the plus side, the controller uses a usb-c port, so if you didn't get the rechargeable battery pack, but have a spare usb-c cable, you can use that, and yes, it can also be used as a wired controller. Conclusion Despite the price, I do not regret my purchase because now I don't have to resync my Switch Controller anytime I feel like playing a game on my PC, and now there's zero confusion when it comes to figuring out the controls in games. The UI now matches the proper buttons, which is kind of obvious considering how most modern PC games are designed with the Xbox controller in mind.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your great thoughts and feedback on your new Xbox wireless controller. We're glad that it fits your needs for playing games on Windows 10 PC. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Controller with Excellent Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X controller feels amazing in hand. The textured grips and responsive buttons make gaming super comfortable, even during long sessions. The improved D-pad is a nice upgrade, and the share button is convenient for quick screenshots or clips. It’s compatible with multiple devices, including PC, which is a big plus. Battery life is decent, though I wish it came with a rechargeable battery pack. Overall, a solid and reliable controller!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    It's good

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine on my PC. The build quality is definitely lower than a PlayStation controller but it's also half the price and the connectivity is better on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Heartbreaker xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with this xbox controller because of the design and colors, performs excellent on the battle field, it's a sturdy controller, i love slaying away while looking good too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Wireless Controller feels comfortable, responsive, and works great for both gaming consoles and PC. The buttons and triggers feel smooth, while Bluetooth connectivity makes setup easy across different devices. A reliable controller with excellent build quality for everyday gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Overall performance

    Rated 5 out of 5 stars

    Very Reliable Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The white Xbox One controller has been great for me. I really like the clean, simple look, and it feels comfortable in my hands even during long gaming sessions. The textured back helps with grip, and the sticks and triggers feel smooth and responsive—especially in racing and shooter games. The wireless connection has been solid with basically no lag, and the battery life has been reliable whether I’m using AAs or a rechargeable pack. It might not have some of the newer features found on the Xbox Series controllers, but it’s still a durable, dependable controller that works perfectly on my Xbox and PC. Overall, I’m really happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip, Overall performance

    Rated 5 out of 5 stars

    Loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife. She loves the colors. It looks super good in person. Works great. The grip is nice. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller for PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great for playing PC games through Steam. Yes it does need batteries to work wirelessly but you can just use a C port to USB port cord to connect it directly to PC as well. I've tried cheaper controllers and they always gave out on me after a few weeks. This controller has no drag or anything. I would highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Xbox Wireless Controller: A Comprehensive Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid gamer and Xbox enthusiast, I've had the pleasure of using the Xbox Wireless Controller for several years. Here's a detailed review of this exceptional gaming accessory, highlighting its strengths and potential areas for improvement. Strengths: Ergonomic design: The Xbox Wireless Controller's ergonomic design provides a comfortable and secure grip, even during extended gaming sessions. The textured surfaces and well-placed buttons ensure easy access and control. Responsive input: The controller's buttons, triggers, and joysticks are highly responsive and precise, delivering accurate input and seamless gameplay. The new D-pad, in particular, offers a satisfying tactile feel. Wireless connectivity: The Xbox Wireless Controller's wireless connectivity allows for uninterrupted gaming without the hassle of cables. The range is impressive, and the connection remains stable even in crowded environments. Cross-platform compatibility: The Xbox Wireless Controller not only works seamlessly with Xbox consoles but also offers compatibility with PCs and other devices, expanding its versatility and value. Durable construction: The controller's construction is sturdy and built to withstand the rigors of frequent gaming. The materials feel high-quality and are likely to last for years of use. Areas for Improvement: Battery life: While battery life has improved over time, it could still be further enhanced to accommodate extended gaming sessions without the need for frequent recharging. Customization options: While the controller offers some basic customization options, such as button remapping, more in-depth customization options would be appreciated by users who prefer a personalized gaming experience. Recharging options: The controller's reliance on AA batteries or a separate rechargeable battery pack could be improved by incorporating a built-in rechargeable battery, eliminating the need for frequent battery swaps or additional purchases. Overall, the Xbox Wireless Controller is an exceptional gaming accessory that delivers a comfortable, responsive, and durable gaming experience. Its wireless connectivity, cross-platform compatibility, and ergonomic design make it a must-have for Xbox enthusiasts and PC gamers alike. While battery life and customization options could be further enhanced, these minor drawbacks do not diminish the controller's overall excellence. Rating: 4.8 out of 5 stars Recommendation: I wholeheartedly recommend the Xbox Wireless Controller to anyone seeking a high-quality, versatile, and reliable gaming accessory. Its combination of comfort, responsiveness, and durability makes it an ideal choice for both casual and hardcore gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Beautiful Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice feel, beautiful color, and was very easy to connect to my PC using an adapter

    I would recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    This Controller is the Definition of Cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, I’ll be honest—I bought this Xbox Wireless Controller Sky Cipher Special Edition because it looked way cooler than my old one, and I’m not ashamed to admit that I’m a sucker for good design. But once I got it in my hands? Wow. The feel and grip on this thing are so comfortable, it’s like they designed it specifically for me to conquer all my gaming goals (and possibly save the world while I’m at it). The color scheme is sleek and sharp—looks like something you'd see in a futuristic spy movie, and I feel like I should be wearing sunglasses while using it. The textured grips on the back are perfect for sweaty palms during intense moments, and the button layout is exactly what you’d expect from Xbox—intuitive and easy to use. But honestly, the best part is how it fits in your hands. I’ve held controllers in the past that feel too big, too small, or just… off. This one feels like it was custom-built for me. No more cramping after hours of gaming. It’s snug, comfy, and just the right weight. I could hold it for hours without even thinking about it. TL;DR: If you want a controller that looks as cool as it feels, this Sky Cipher Special Edition is the way to go. It’s got style, comfort, and is totally ready to take on whatever game you throw at it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    50 bucks it works and it’s light . Few extra dollars and they’ll replace if it gets stick drift . Easy to connect to pc no wires. Wish I would have got a rechargeable one but with decent batteries it last a few weeks .

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good item will definitely buy again and come back the grips make the controller feel good when your playing games dosent slip out of yiur hands. love the colors on it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Definitely Not New Products being sold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller on April 19th and it’s June 6th and It’s already malfunctioning.I had to resort to playing with my old controller on 6+ years I barely play on my console. I also bought a iPad 12.9 inch pro in December and had to receive completely new one by may!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Does it’s job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for my brother, he uses it with his pc and said it works great. He’s a fan of the color and said it’s responsive & gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Reliable and comfortable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the gold standard for controllers. The textured grip feels great, the buttons are incredibly responsive, and it connects seamlessly to both my console and PC. Can’t go wrong with the classic Carbon Black.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and it is very smooth. It fits perfectly in the hand and it’s very comfortable. The color is amazing!! 10/10 Definitely would recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Grip, Overall performance

    Rated 5 out of 5 stars

    5 out of 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Icy Shock Blue controller was a must have for me. Microsoft at it again with another Awesome design for their new Series Controllers. Compatible for all Xbox one Family of consoles and has Bluetooth to easily switch to PC. For those sweet Gamepass PC Games. Has a Built in 3.5mm Headset jack. Comes with Two premium Batteries. The Design With an omnidirectional D-Pad, Textured grip backing, grip on the triggers and a new share button & a slimmer design. It's a upgrade for sure. I ordered Online, It arrived quick and in perfect condition. So if your a collector of controllers or looking to upgrade your gaming experience, I would Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Changes aren’t a revelation, but satisfying.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XBOX controller 2020 version. I changed my mouse to a G502 to get a sniper button. It was like the G900 I also use so easy to make the change. Now I looked at my XBOX controller. Is the newer version better? What can you say about a controller that seems so unchanged? Plenty more than I thought. The size is inconsequentially smaller. You’ll forget it ten minutes into a game as the usefulness takes over. What could be more useful on this thing? The four-position rocker is now a CIRCULAR affair verses a STAR shaped affair. That’s not really the big deal. What is, is the FEEL of the rocker is now much, much more precise and give great tactile feedback in long game sessions. Play RDR2? Ya, you know what I mean when you use this feature over and over. The shoulder switches also are improved inside. The FEEL is again way better, with a positive CLICK. This isn’t as pronounces as the 4-way toggle, but it is still better. The controller has much better texture on the surface for better GRIP in gaming. This seems superfluous but it isn’t if you play more than an hour. It really helps in fighting games like Devil May Cry series or the Shadow of Mordor series where stuff is quick and tactical feel is important. The trigger’s are a different but inconsequential shape change and more same, same. No real detriment that they stayed near the same. Feel and precision isn’t different to me in use. That’s good as it was OK before. The added screen picture button is place below the other two standard buttons, so if it is of use great. If not, no harm no foul. The new button isn’t in the way but it is easy to get to if you use the screen capture feature. The finish is now a matte color in black verses a more shiny surface. Just different. Joy sticks seem identical with the anemic center press “click” being the worst tactile feel of all switches but...you get used to it. So that's it. More than I expected and they did make it better without messing something up that was working. That’s not actually hard to do, break what seemed OK before. They took a risk and it worked. The changes aren’t a revelation, but they are satisfying.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your in-depth thoughts and feedback on your new Carbon Black Xbox wireless controller. It's great to hear that you're enjoying its updated feel and features, and that it has enhanced your game experience. We hope you continue to have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft