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Customer Ratings & Reviews

Your price for this item is $61.99
The comparable value price is $71.99

Customer reviews

Rating 4.7 out of 5 stars with 4530 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 4,530 reviews
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's convenient to have an extra controller. The remote is easy to use and handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable upgrade from the older Xbox controller. My son says it’s the best controller he has ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staple. Necessary for your Xbox gaming. No other real alternatives, but still a great piece of equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller I’ve purchased! Would definitely buy again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an oem controller, nothing but quality from xbox and Microsoft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot and it’s a good price my kids love to shop at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller. They look was just fire and the package too was just perfect

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello all writing this review because I'm peeved! The controller is fine it works well, color is what I wanted but you need to know something EXTREMELY CRUCIAL WHEN THINKING OF THIS CONTROLLER: IF YOU HAVE THE OLD XBOX ONE PLAY AND CHARGE KIT IT ABSOLUTELY WILL NOT WORK WITH THIS CONTROLLER! They changed the usb port from a micro usb to a usb-c port so your old play and charge kit won't charge at all! You can still use the battery but charging it wont happen! What you need to do is buy this: Microsoft - Controller for Xbox Series X|S, and Xbox One + USB-C® Cable (Latest Model) - Black Model:1V8-00001 SKU:6436824 This is taken directly from Best Buy's website if you buy this one you will hve no problems! Now I am stuck trying to find a new xbox series x/s play and charge kit and they are sold out everywhere! It is so stupid that microsoft doesn't put in a female ended micro usb to male usb-c adaptor in case you don't know this. Also it should be on the box bigger that it uses usb-c and not micro usb chrging anymore! And also beware when trying to call best buy when you call a store you are shoved into a national call center and if youbare trying to get a specific store the person on the end of the phone will blatantly lie and say that you are talking to the store directly when you are not, And if you ask them to hold something for you and ask for their name they wil! give you their name but then when you go to the store to pick it up that person mysteriously doesn't work there and they have never heard of them before! Take a look at the supplied photo the yellow circled bit makes it seem like they added a port not removed one and replaced it with something else, also circled is the date 2020, this controller was purchased in 2021! All around both parties need to do better both Microsoft AND Best Buy! Service from both has gone to the toilet! BE WARNED AND SAVE YOURSELF THE AGGRAVATION!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control for XBOX is a basic for my kids, they love to play with it, it is very reliable and dynamic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wireless controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grandson loves having an extra controller for multiple players good quailty for the price very satisifed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are great and are extremely comfortable to hold, Love that I can also use on my pc.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled to hear you are enjoying the comfortable feel and multi-platform playability of your new Xbox Series X/S Controller! Thanks for taking a few minutes to share your thoughts with us. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly with my gaming PC. It was easy to pair and it feels very comfortable in my hands.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are taking advantage of the multi-platform connectivity your new Xbox Series X/S Controller can provide! Thank you for taking some time to share your thoughts with us. We're delighted to learn your connecting experience was seamless, and that you find your new controller to have a comfortable feel. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Christmas gift for my son. He eas very happy with my choice. And He played on it all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another perfect iteration of the Xbox Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and comfortable for LONG gaming sessions. Still the gold standard for game controllers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We've built your new Xbox Series X/S Controller to withstand any stress test, and to provide a comfortable user interface through even the longest of gaming sessions. We're thrilled that has been your experience, and that you've found your new controller to be a beneficial addition to your next-generation gaming setup. Thank you for sharing your thoughts with us. We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very good wireless controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controllers are built to last longer than PS5 controllers. I always wait when they are $15 off sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot White Never Disappoints

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Controller Robot White for Xbox Series S is the perfect matching color for this new console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for and worked well. Straight forward and easy to connect with our console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s actually a difference between this controller and the Xbox one controller. Much better! I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Normal Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price great item, it work perfectly as its intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox Series X Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a 2nd controller and the fact that it is in a White color instead basic Black. Great controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Miguel,

      We are happy to hear that you are enjoying the color of your Xbox Series X/S Controller. We hope everything continues to work well. Thank you for sharing your thoughts with us!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft