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Customer Ratings & Reviews

Your price for this item is $61.99
The comparable value price is $71.99

Customer reviews

Rating 4.7 out of 5 stars with 4521 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 4,521 reviews
  • Rated 4 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well good feel buy the products protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! Love the bright white color, it's a durable controller with great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controllers rock!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox controller has excellent ergonomics, responsive buttons, and smooth analog sticks. It’s comfortable for long sessions and works flawlessly across Xbox, PC, and mobile. Bluetooth support and great battery life make it incredibly versatile. Whether you’re a casual or serious gamer, this controller delivers consistent, high-quality performance. A must-have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one after trying to buy a third party wired xbox controller for my laptop before the old controller fell apart (literally) after about 80 hours of play. The quality upgrade is significant, feels amazing to play with. Highly recommend just paying for a first party controller rather than settling for less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it needs to do, and the color is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and husband both love these controllers. They last forever. Super easy to connect. would recommend this controller for anybody looking for a simple controller to play on their x box!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A great controller, not so-great customer service.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great for Steam. My favorite feature about this controller is the battery. It's not embedded. Sure, you have to replace the battery every so often, but this will make your controller last so much more than the ladder. I had similar controllers like this for the Xbox 360 and they easily lasted through the lifetime of the console. This is an easy pick. The customer service at the location I was at leaves something to be desired. It's a shame because the customer service at Best Buy used to be pretty good before the pandemic. The employees I interacted with weren't really friendly. They didn't greet me and didn't thank me at all for shopping there. It felt more like I was in a local bodega than a central store in the middle of the city. Definitely not coming to Best Buy Union Square for the time being.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and Affordable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its price, the Series S punches above its weight, offering incredible value with its sleek design and access to next-gen features like Quick Resume and faster loading. It's an excellent, affordable system for families or anyone wanting to jump into modern gaming without the cost of the Series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Basic Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, I bought this a while back not and it works great. I can't speak to the durability of it as I don't play often. I do like the texture of the grip and the tactile feeling of the actual button press. I'd recommend this product for people who play games for fun but you would want something better if your intent was to be competitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller: A White Wonder from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the Xbox Wireless Controller in Robot White from Best Buy for my oldest daughter's Xbox Series X. The purchase process was smooth, and the controller arrived quickly. Its sleek design and responsive controls have significantly enhanced her gaming experience. Its versatility is a standout feature—it works seamlessly with both her Xbox and PC, which she loves. Additional perks include the controller's comfort, long battery life, and USB-C charging. It's proven to be the perfect fit for my daughter's gaming needs, making it a worthwhile purchase from Best Buy. This is a solid choice for anyone seeking a reliable, stylish controller for Xbox or PC gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the feel of this new controller. Feels a little smaller then my old controllers. I like the textured grips on the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Vast Improvement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel, these are a fantastic improvement over the original model that debuted with the Xbox One. The D-pad feels nice and “click-y” like they should, and the slight abrasion feeling grips on the handles are a welcome treat for anyone. I feel like at this point Microsoft should offer controllers with a built-in rechargeable battery instead of having to purchase them separately, but this doesn’t take away from the quality or reliability of their controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One controller for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since my Xbox Consoles quit working, I've been playing many of my games on PC and I've enjoyed using this controller for those games and much more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice improvements to the tried and true

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works wonders as did the previous gen version. The new textures added to the controller add a great sense of tactility and makes gripping the controller easier as there are small groves to help with holding the controller during long gaming sessions. Being able to pair up to previous Xbox devices and receivers makes using this as simple as it could possibly be, It doesn't desert the old receivers. Downside, you do have to purchase a new rechargeable battery as you cannot use the old gen with this newer controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller for Xbox!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, sleek design. I was concerned about it being white, but it did not get dirty (so far). It is compatible with my Xbox One.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Sam,

      We're excited to hear you appreciate the improved, sleek design of your new Xbox Series X/S Controller, and the optimized user interface it hosts. And, we're thrilled you are taking advantage of its compatibility with your Xbox One Console! Thank you sharing your experience with the community, we appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and easy to use! Very comfortable! Love the colors! Have all of them! Grips are easy and comfort for playing long housers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the kind words! We are glad you're finding your new controller comfortable and easy to use. We hope it enhances your gaming experience.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a nice white color that gives it a clean and sleek look, and the build quality is solid. The controller feels comfortable in the hand, and the buttons are responsive and easy to press. The wireless connection is also very stable, I never had any issues with it. The battery life is also pretty good, I can play for a few hours before needing to charge it again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure or if was defective but settings wouldn’t switch from the game and it would lag sometimes. When it did work, it worked great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it when I went to the store to buy a gaming laptop I needed it to use it for games you can do many things on it. Its not only just for Xbox you can also play it on your PC which im happy for it. Great budget for a Controller and again I would highly reccomend you if you are going for a controller the cheapest would be Xbox over the others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PC gaming!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this during the $40 promotion and can easily say that it is an extremely comfortable controller. The texture on the bottom is nice to grip even for long sessions, and the new d-pad is nice and tactile. I'm using this for some pc gaming and the convenience of native Windows 10 support can't be overstated. Unfortunate how Xbox controllers still take AA batteries in 2020, but at least they include 2 alkalines with the controller. No USB-C cable though, but hard to complain at this price point.

    I would recommend this to a friend