Customer Ratings & Reviews
- Model:
- EP2-29919/QAS-00001/QAS-00007
- SKU:
- 10287378
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Sticks don't break after a week.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You don't know how many xbox controllers I went through. From the regular blk/wht, to the cyber punk one and elite 2. And I have to say, finally, this new one for next generation is the best. It lasted more than 2 months now and the sticks are still intact. The only annoying thing is the screenshot/share button in the middle. It's between the select and start button. I accidently press that button almost everytime. And it saves a screen shot or records. It's really annoying.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Alex,
Thanks for sharing your thoughts and feedback on your new Xbox wireless controller. We're glad that you're enjoying it for the most part and that it is performing well. We hope you have a lot of fun playing games with this controller.
Happy gaming,
Chuck
Xbox Customer Care
Great new design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new design. Have had a few issues connecting to my PC, but I'm not sure if it's the controller or my PC.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
It's great to hear that you love the updated design of your new Xbox wireless controller. We're sorry that there's an issue using it with your Windows 10 PC through Bluetooth, though. If you're still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.
Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
They offered me great service!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service they gave me was incredible with the purchase of my elite controller!
I would recommend this to a friendNew controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Exactly what I wanted. They replace an older one.
I would recommend this to a friendAn Upgrade...?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is better than the traditional Xbox one controller
I would recommend this to a friendGood controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller but gets dirty quickly. Works great on pc and is a smooth controller for games such as rocket league
I would recommend this to a friendGood feel, decent price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good ergonomics. Not many changes from previous gen but still an adequate replacement for an extremely similar price.
I would recommend this to a friendLeft joystick feels funky but overall it’s great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using for a month this is my review. Left joystick feels funky when pushed down. Possibly for using it to much but other than that it’s great. I like the gripy feel of the handles, the Triggers also have the same feel to it. The buttons are solid, the D pad has a better feel to it, but it the d pad is pretty loud sometimes. Overall I love this controller and would recommend!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for recommending your new Xbox wireless controller! If you're still experiencing an issue with the left thumbstick, our team at Xbox Support may be able to help. Reach out to them for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great feel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Texturing feels great. The buttons feel a bit clunky/clicky. Kinda like the old school keyboards from Macs or gateway
I would recommend this to a friendXbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality, remote came neatly packed. White is clean.
I would recommend this to a friendIts Ok.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bluetooth on this controller is finicky. It will disconnect and connect randomly even though I am sitting close to my computer that it is connected too. I took a USB-C cord to connect it to my computer to improve the connections. For a Microsoft product that is connecting to Microsoft's Windows, its a shame that it doesn't have a better connection.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue using your new Xbox controller when connected to Windows 10/11 PC. If you haven't done so already, we recommend making sure that its firmware has been updated and that the latest Windows service update is installed. For assistance, please go here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
So far so good. But not dependable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a controller in October 2021 been using it and the right thumbstick pulls itself up as if it has a malfunction. Been struggling with that for a month so I had to buy this one a second time. I know they work great but it being a faulty Microsoft product i dont think it will last forever or long enough, but for now it does the job
I would recommend this to a friendXbox controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue is that unlike PlayStation controllers this isn’t rechargeable and needs AA batteries
I would recommend this to a friendGeek Squad Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these on a deal and geek squad protection has come in clutch every time
I would recommend this to a friendNice looking controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, smooth controls. One button is a little loose, but have replacement plan so probably will exchange.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad that you're enjoying the look and performance of your new Xbox wireless controller, but sorry to hear there's an issue with one of its buttons. Every Xbox wireless controller from Microsoft comes with a 90-day limited manufacturer warranty so if you'd rather not exchange it, our team at Xbox Support may be able to assist here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Works well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is basically the same controller that comes with the Xbox, but in white. Easy to connect. No surprises.
I would recommend this to a friendgaming made easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you dont mind the color it gets the job done, I am liking this controller and be looking forward to get more for my gaming needs.
I would recommend this to a friendIt is a controller... for Xbox :)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a standard Xbox controller not much to say. Pairs well with microsoft products and had good responsiveness. Also, if you want to use it on the computer as a wired controller you can take the batteries out and plug it in directly, and it works great that way too.
I would recommend this to a friendNew, same as the old.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t find a Xbox Series X/S, but wanted to share in the is basically an X-Box one controller with the extra button for capturing video images. The only problem, which is entirely on me, is that I keep hitting the capture button accidentally and getting screenshots of boring not worth recording images.
I would recommend this to a friendXmas Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for the holidays and it was a no brainer.
I would recommend this to a friend